Ratings based on 259 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Dec 2024
Close to everything. Great staff and very helpful at the front desk.
Comment from Hotel Management
31 Dec 2024 by Nerea Vicente, Hotel Management
Dear Keith, Thank you for taking the time to review our hotel. Your feedback is very important to us and we are delighted that you enjoyed your stay.I am also delighted to read you found our team to be warm and welcoming as well always willing to help and listen to guests.We hope to welcome you back to our hotel in the near future for yet another great stay.Kind regards,
by A verified traveler
Posted 17 Nov 2024
Best service I have had ever!
Comment from Hotel Management
18 Nov 2024 by The front desk team, Hotel Management
Dear Julia, Thank you so much for your kind feedback! We’re thrilled to hear that you enjoyed your stay with us. It would be a pleasure to welcome you back during your next visit.We look forward to seeing you again soon!Kind Regards , The front desk team.
by A verified traveler
Posted 31 Oct 2024
Beautiful city
Comment from Hotel Management
1 Nov 2024 by The DoubleTree By Hilton Madrid-Prado Team, Hotel Management
Dear Greg,Thank you very much for your review.We are glad to know you liked our city and hope we can see you back soon!Best regards,
by A verified traveler
Posted 27 Oct 2024
Excellent
Comment from Hotel Management
28 Oct 2024 by Front Desk Team, Hotel Management
Dear Abel, Thank you very much for your review!We are glad to see you find our facilities and services excellent. We hope we can see yo back soon.Best regards,
by A verified traveler
Posted 22 Sep 2024
More like a boutique hotel unlike other Doubletree's I have been to.
Comment from Hotel Management
23 Sep 2024 by The front desk team., Hotel Management
Dear Raymond, Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcome you back to DoubleTree by Hilton Madrid-Prado soon.Kind Regards,The front desk team.
by A verified traveler
Posted 2 Sep 2024
Comment from Hotel Management
3 Sep 2024 by DoubleTree by Hilton Madrid-Prado Team , Hotel Management
Thank you for taking the time to review our hotel. Your feedback is very important to us and we are delighted that you enjoyed your stay.We hope to welcome you back to our hotel in the near future for yet another great stay.
by A verified traveler
Posted 28 Aug 2024
Comment from Hotel Management
29 Aug 2024 by Front Desk Team , Hotel Management
Dear Edgar,Thank you very much for your score.It was a pleasure to have you in our Hotel and we hope we can see you back in your next journey to Madrid.Best regards,
by A verified traveler
Posted 28 Aug 2024 on Hotels
Comment from Hotel Management
29 Aug 2024 by The Front Desk Team., Hotel Management
Dear Heidi,Thank you very much for taking the time to score our services.We hope we can see you back soon in our Hotel.Best regards,
by A verified traveler from Johns Creek
Posted 27 Aug 2024
Good location, walkable to main scenic areas.
Comment from Hotel Management
28 Aug 2024 by The Front Desk Team, Hotel Management
Dear Qing,Thank you very much for your five stars review.Hope you are back again at our hotel.Kind regards, The front desk team.
by A verified traveler
Posted 26 Aug 2024
Comment from Hotel Management
28 Aug 2024 by The Front Desk Team, Hotel Management
Dear Jame, Thank you for taking the time to share your feedback from your stay at Double Tree by Hilton Madrid-Prado. We are so pleased to hear that you enjoyed your time with us.We look forward to welcoming you back in the near future.Kind regards, The Front Desk Team.
