Ratings based on 127 Verified Reviews
4.9 Room cleanliness
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Feb 2024
2nd time coming here and definitely recommend if you plan on visiting madrid.
Comment from Hotel Management
20 Feb 2024 by Rai, Hotel Management
Hola Willson Thank you very much for your feedback!Warm regards
by A verified traveler
Posted 10 Feb 2024
I was charged a deposit to stay, I have not received my deposit, it has been 1 month.
Comment from Hotel Management
21 Feb 2024 by Rai, Hotel Management
Hola Darwin We do not have any deposit refund left to do , please contact your local bank for further information.Regards
by A verified traveler
Posted 7 Feb 2024
We recently stayed at an apartment hotel in Madrid with our family and had a fantastic experience. From the moment we arrived, we were impressed by the range of amenities available. The spacious apartment provided ample room for our family, and the kitchenette was equipped with everything we needed for our stay.
The staff were incredibly helpful and accommodating, going above and beyond to ensure our comfort throughout our visit. Even with a late check-in, the process was smooth and hassle-free, thanks to their efficient after-hours procedures.
Located in a bustling area close to the train station, the convenience of the location cannot be overstated. Despite the busy surroundings, the apartment provided a peaceful retreat, allowing us to relax after a day of exploring the city.
Overall, our stay at this apartment hotel exceeded our expectations, and we would highly recommend it to anyone looking for comfortable accommodations in Madrid. We look forward to returning in the future!
Comment from Hotel Management
20 Feb 2024 by Rai, Hotel Management
Hola Mughiz We would like to thank you on this occasion for your great review, following your recent stay at Bonavista Apartments Chamberí, Madrid.We are happy to learn that you had a wonderful stay with us, and appreciated our service and location. I would like to particularly thank you for your kind compliments towards our team members and for recommending us!Warm regards
by A verified traveler
Posted 10 Jan 2024 on Wotif
Es la tercera vez que nos quedamos en estos apartamentos, en esta ocasión hubo un pequeño problema con la ducha, pero nos ofrecieron una solución al momento. Gracias por todo, nuestra estancia fue estupenda. Volveremos!
Comment from Hotel Management
31 Jan 2024 by Rai, Hotel Management
Hola Cristina Muchas gracias por sus comentarios.La esperamos en su casa en MadridSaludos
by A verified traveler
Posted 30 Dec 2023
Comment from Hotel Management
2 Jan 2024 by Rai, Hotel Management
Hola MikyeongOn behalf of the whole team, we would like to thank you for sharing your feedback following your visit at Bonavista Apartments Chamberí, Madrid. What a pleasure to read this wonderful review!We are glad to know that you appreciated our service, facilities, and had a great stay at our property.We are looking forward to the immense pleasure of welcoming you back.We wish you all the best for this year
by A verified traveler
Posted 21 Dec 2023 on Wotif
Comment from Hotel Management
31 Jan 2024 by Rai, Hotel Management
Gracias Cristina por su valoración!!Hasta pronto Saludos
by A verified traveler from Vacaville
Posted 20 Dec 2023 on Orbitz
Comment from Hotel Management
31 Jan 2024 by Rai, Hotel Management
Hola Titania Thank you for your feedback!Look forward to welcome you back soon Warm regards
by A verified traveler
Posted 26 Nov 2023
Property managers were exceptional. Most helpful in every way. We had a very pleasant stay and definitely recommend staying at the Bonavista Apartments while visiting Madrid.
Comment from Hotel Management
28 Nov 2023 by Rai, Hotel Management
Hola Jerry Thank you very much for your feedback!Thank you for sharing your Bonavista Apartments experience and we are delighted to know you enjoyed your stay so much. We look forward to welcome you back and send you best wishes in the meantime. Kind regards, Bonavista Team
by A verified traveler
Posted 21 Nov 2023 on Orbitz
The front desk personnel were very helpful. The property was clean, had a new modern kitchen, bathroom, and flooring. The bedroom was a decent size but tight space at the foot of the bed. Two twin beds were pushed together but the beds were comfortable and sheets were clean. The apartment had everything we needed for our 4-day stay. I think there are two separate buildings and we were in the back apartment building (5th floor) so there is no view of the street, just the back side of another building that was very close to us, so we didn't open the drapes. You can hear the elevator and people talking in the hallway, otherwise, it's fairly quiet at night. We enjoyed our stay there.
Comment from Hotel Management
23 Nov 2023 by Rai, Hotel Management
Hola Helen Thank you for taking the time to tell us about your stay at Bonavista Apartments. We truly value the opinions of our guests.Looking forward to welcome you back soonWarm regards
by A verified traveler
Posted 24 Oct 2023
Excellent experience. Great property and close to the metro stations so easy to get around. Rai at the front desk was excellent.
Comment from Hotel Management
26 Oct 2023 by Rai, Hotel Management
Hola Jacob Thank you for your kind words.I look forward to welcome you back soon Warm regards
