Ratings based on 188 Verified Reviews

4.7 out of 5
100% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 26 Nov 2024
Excellent staff and location
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Nov 2024
5 out of 5
by A verified traveler

Posted 12 Nov 2024
Excellent service by reception team and Rosanna (Manager)
5 out of 5
by A verified traveler from Boca Raton

Posted 17 Sep 2024
Great location on Gran Via and walking distance to thousands of shops, restaurants, bars, attractions, etc... We were allowed an early check in, staff was wonderful and the place was even better than the pictures.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Jul 2024 on Hotels
3 out of 5
by A verified traveler

Posted 21 Jul 2024
Near all amenities that anyone can think of. I didn’t like the hotel, especially what i paid for was a lot more than what this property is worth.
5 out of 5
by A verified traveler

Posted 19 Jul 2024
Location was perfect for easy walking to all the sights, shopping and dining. Disappointed that the rooftop bar and splash pool were closed for renovations. Would definitely stay here again and recommend to friends.
5 out of 5
by A verified traveler

Posted 18 Jul 2024
Great place
5 out of 5
by A verified traveler

Posted 20 Jun 2024
Excellent location, friendly staff. The King room was good size. It would have been nice if the rooftop were not closed, but it was still a very nice stay. I would stay here again.
5 out of 5
by A verified traveler

Posted 31 Mar 2024
The best location to walk in Madrid area. A lot of dining and shopping options.