Ratings based on 76 Verified Reviews

4.3 out of 5
94% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Auckland

Posted 6 Oct 2019
helpful staff , clean hotel , very good location , close to the mall and to shops . close to the train station .
4 out of 5
by A verified traveler

Posted 3 Sep 2019
Easy to park next to shopping centre beds good points bed to firm for me but that’s my preference
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 31 Jan 2019 on Hotels
4 out of 5
by A verified traveler

Nice place

Posted 25 Aug 2017 on Hotels
We had a great overnight stay here. On site parking was a big plus. Good alternative to stay just outside Madrid at reasonable price.
5 out of 5
by Corrado from Richmond, VA

Great with car

Posted 26 Dec 2015 on Hotels
This hotel is simple but great for the price if you have a car. Parking was listed as $ 3 per day. Actually, it is 5 euros per day if you want it covered, but it's free if you park it in the uncovered hotel parking lot. You can walk only to the adjacent mall, but it's 10 min. from downtown by car. Hotel is quiet and comfortable. Only thing I did not like was an amateur soccer field in front of my window: fans woke me up at 9:00 on Sat. and Sun. morning. Windows were pretty good, though, and it was not so bad (no horns or anything like that, just yelling). You cannot beat this price for the comfort, and wi-fi was working great, even with Skype!
5 out of 5
by Ryan Lampe from Las Vegas, NV

Good for the money!

Posted 15 Apr 2014 on Hotels
My only complaint is that it's not in the city center. On hotels.com it said it was and there is only one bus to get you about 1 mile from the center. Outside of that the service room and price were all perfect.
5 out of 5
Recommended
for Everyone
by Carlos from Arizona

Good hotel, good price. Far from Madrid.

Posted 9 Dec 2013
Pros: Modern, good service, decent price.
Excellent Hotel, good service, free parking. It is a way from downtown Madrid so this may be a problem if you are planning to visit the city.
4 out of 5
by Peter Mac from Manchester

As expected

Posted 11 Oct 2013 on Hotels
Poor quality reception and poor choice of channels for foreign TV, but otherwise room was excellent.
5 out of 5
Recommended
for Everyone
by David from Sheffield, South Yorkshire, UK

Great Hotel for dog owners.

Posted 18 Dec 2012
Pros: Spotless and dog friendly
Cons: The cooked breakfast
Location: Not too far from Madrid but a little tricky to get to.
Couldn't fault the hotel for anything really, the room was spotless and we were allowed to take our dog in our room. A tip for English guests is have the cold buffet breakfast unless you are fond of half cooked bacon, Other than the breakfast it was excellent and good value for money. We have booked a room for the return journey.
4 out of 5
Recommended
for Everyone
by J & Y Anderson from Australia

Nice and clean hotel but a little far from Madrid

Posted 23 Jun 2012
Pros: Cleanliness, pleasant staff and free wi-fi
Cons: Sound proofing could be better, you can here doors closing all around at all hours so bring ear plugs!
Location: A short 10 minute walk to train station (through shopping mall) and 45 minute ride into Madrid.
Hotel is lovely and clean. Handy to have a fridge in the room too! Shower was really nice, good pressure in the shower head. The reception staff are really nice and speak great english which is helpful. When we booked on expedia.com we had payed for twin beds but when we checked in the lady offered us a king bed room for no extra charge which was great! I had asked for a room on the top floor, as not to hear people walking around above us until all hours) and was happily given one. The only downside to this hotel is it's very echoey...you can hear people closing and slamming their doors all around you, even on the floor below. It's probably a little too far to stay here if you're wanting to explore Madrid. The train ride takes about 45 minutes to get into Madrid and leaves from Alcala de Henares Universidad. It only takes about 10 minutes to walk to this station from the hotel and the easiest way is through the big shopping centre, which is next to hotel. Train tickets cost 3.20 euro per person each day. Free wi-fi here too which is great!