Ratings based on 441 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
3.9 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Nov 2024
The ac do not work
by A verified traveler
Posted 8 Nov 2024
Good property
by A verified traveler
Posted 7 Nov 2024
Comment from Hotel Management
7 Nov 2024 by El equipo de LETOH LETOH Gran Vía, Hotel Management
Muchas gracias por valorar tu estancia con nosotros. Esperamos que hayas disfrutado de tu estancia y poder volver a darte la bienvenida pronto. Un cordial saludo de parte de todo el equipo de LETOH LETOH Gran Vía.
by A verified traveler
Posted 6 Nov 2024
Absolutamente recomendado
Comment from Hotel Management
7 Nov 2024 by LETOH LETOH Gran Vía team., Hotel Management
Thank you very much for choosing us for your visit to Madrid. We hope you enjoyed your stay with us. We are looking forward to welcome you back. Warm Regards, LETOH LEOTH Gran Vía team.
by A verified traveler
Posted 4 Nov 2024
Comment from Hotel Management
7 Nov 2024 by LETOH LETOH Gran Vía team, Hotel Management
Dear Mukta, thank you for your feedback. We regret not having met your expectations. Anyway, don't hesitate to contact us if you need anything, we will be happy to help you. We hope to have the opportunity to welcome you again and offer you a completely positive stay. Best regards, The LETOH LETOH Gran Vía team
by A verified traveler
Posted 3 Nov 2024
Excellent location. Rooms were very comfortable and clean. The staff were attentive and friendly. The only niggling issue was that the bathroom partition wall was almost see-through which isn't very dignifying. But don't let that put you off.
Comment from Hotel Management
6 Nov 2024 by LETOH LETOH Gran Vía team, Hotel Management
Dear Jason, thank you very much for sharing your experience with us, we can see that you loved everything! We also love it when all our hard work is rewarded with such a wonderful comment. We have also taken note of your recommendation and will take it into account in future improvements. We hope to see you back soon. Best regards from the entire LETOH LETOH Gran Vía team.
by A verified traveler
Posted 1 Nov 2024
Compare to the price the services not worth it
Comment from Hotel Management
7 Nov 2024 by LETOH LETOH Gran Vía team, Hotel Management
Dear Lamia, thank you for your feedbak. We highly value the opinion of those who visit us and we are sorry if we not having met your expectations. Anyway, don't hesitate to contact us if you need anything, we will be happy to help you. We hope to have the opportunity to welcome you again and offer you a completely positive stay. Best regards.
by A verified traveler
Posted 29 Oct 2024
Loved how the hotel location is conveniently close to everything!!
Comment from Hotel Management
3 Nov 2024 by LETOH LETOH Gran Vía team., Hotel Management
Dear Jose, thank you very much for your feedback! Comments like yours make us very happy!!! Making you feel welcome and caring is our main goal. We send you a warm hug from the whole team and we will be waiting for your visit again!
by A verified traveler
Posted 25 Oct 2024
Really good hotel, friendly staff and clean room! Defo recommend!!
Comment from Hotel Management
3 Nov 2024 by LETOH LETOH Gran Vía team., Hotel Management
Thank you very much for choosing us during your recent stay in Madrid. It makes us very happy to know that you had a pleasant stay with us. We hope to see you again soon. Warm regards
by A verified traveler from Austin
Posted 23 Oct 2024
Off main strip... slightly hidden but would stay there again.
Comment from Hotel Management
3 Nov 2024 by LETOH LETOH Gran Vía team., Hotel Management
Dear Roger, thank you very much for your feedback. We are glad that you have had an excellent stay, that you liked our central location. The fact that you want to return is our best reward. Warm regards
