Ratings based on 974 Verified Reviews
4.2 Room cleanliness
4.0 Service & staff
3.8 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Dec 2024
The staff is not friendly at all. Considering the amount of money that it costs to stay there - the rooms were dirty. Toe nails under the bed, towels with make up, used shower caps and hair in the tubs. I reported it to the staff and they didn’t really seem to care.
by A verified traveler from MIAMI
Posted 28 Nov 2024
Exelent Hotel
by A verified traveler
Posted 8 Nov 2024
by A verified traveler
Posted 2 Nov 2024
Great location, very centric and great breakfast buffet. Only downside our room faced Gran Via very noisy and air conditioned was off required to open windows and it was very noisy.
by A verified traveler from Miami
Posted 30 Oct 2024
by A verified traveler
Posted 29 Oct 2024
Excellent
by A verified traveler
Posted 19 Oct 2024
They lost one persons reservation and did not have a room available.
by A verified traveler
Posted 19 Oct 2024
They lost the reservation of one person in our group. He had to room with another person.
by A verified traveler from Seattle
Posted 8 Oct 2024
Location is excellent. Walkable to anywhere for sightseeing, shopping and dining. Only thing is the building is old, so even though it’s nicely updated inside, you hear someone talking in next room, and all plumbing sounds. The room was comfortable although it was tiny, so I had to open up my 27” tall suitcase on the bathroom floor, but there was an electric kettle with good drip coffee and some tea selections.
by A verified traveler
Posted 7 Oct 2024
The property was in a very central location and walking distance to city attractions. The staff seemed overwhelmed with customers and not as friendly as other properties we had stayed.
