Ratings based on 783 Verified Reviews
3.4 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Dec 2024
Comment from Hotel Management
12 Dec 2024 by Hotel Manager, Hotel Management
Dear Lvan,Thank you for sharing your rating. We're sorry to hear that your experience didn't meet your expectations. If there are specific issues or areas where we can improve, please let us know. Your feedback is valuable, and we strive to provide better service. Visit again soon.Sincerely, Hotel Manager
by A verified traveler
Posted 13 Nov 2024
Spacious room.
Comment from Hotel Management
13 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your wonderful feedback! We’re thrilled to hear that you enjoyed the spaciousness of your room. We strive to provide comfortable and accommodating spaces for all our guests, and it’s great to know we met your expectations. We look forward to welcoming you back during your next visit!Sincerely, Hotel Manager
by A verified traveler
Posted 11 Nov 2024
This was a deer hunting trip. Easy access to the room from the car was important to move gear. Nice stay.
Comment from Hotel Management
12 Nov 2024 by Hotel Manager, Hotel Management
Dear Stuart,Thank you for sharing your experience! We're delighted to know that our easy room access made your deer hunting trip more convenient and that you had a nice stay. We hope to welcome you back for another comfortable and hassle-free visit.Sincerely, Hotel Manager
by A verified traveler
Posted 26 Oct 2024
It was filthy with bugs all over the bathroom, and our feet turned black. It was so dirty we had to brush our teeth in the parking lot. I rented my family a deluxe room that sleeps five that I paid extra for, but the hotel doesn’t event have deluxe rooms and I didn’t get my money back. We arrived 10:00pm and left by 5:00 am because the beds and pillows were so uncomfortable that no one could sleep.
Comment from Hotel Management
27 Oct 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your feedback, though I’m sorry to hear about your unpleasant experience. While we’re glad you found some humor in the situation, we take cleanliness very seriously and are addressing the issue of pests immediately. Your comfort is our priority, and we appreciate you bringing this to our attention. We hope you'll consider giving us another chance to provide you with a better stay in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 26 Oct 2024
My favorite part was the cockroaches
Comment from Hotel Management
27 Oct 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your feedback, though I’m sorry to hear about your unpleasant experience. While we’re glad you found some humor in the situation, we take cleanliness very seriously and are addressing the issue of pests immediately. Your comfort is our priority, and we appreciate you bringing this to our attention. We hope you'll consider giving us another chance to provide you with a better stay in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 20 Oct 2024
Smelled like Chinese food. Bathroom very outdated. I would not use tub/shower. No elevator. Had to take stairs and I have fibromyalgia. Would not stay again.
Comment from Hotel Management
20 Oct 2024 by Hotel Manager, Hotel Management
Dear Jackie,Thank you for your feedback. We apologize for the unpleasant smell, outdated bathroom, and lack of an elevator, which made your stay uncomfortable. We understand how these issues affected your experience, especially with your condition, and we’ll work on addressing these concerns to improve future stays. We hope to welcome you again soon.Sincerely, Hotel Manager
by A verified traveler
Posted 6 Oct 2024
Everything
Comment from Hotel Management
7 Oct 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your fantastic review! We're thrilled to hear that you enjoyed everything about your stay. Your positive feedback motivates us to continue providing exceptional service. We look forward to welcoming you back soon for another great experience!Sincerely, Hotel Manager
by A verified traveler from cookeville
Posted 5 Oct 2024
Comment from Hotel Management
5 Oct 2024 by Hotel Manager, Hotel Management
Dear ALFREDO,We are truly honoured by your perfect rating! It's delightful to know that we met or exceeded your expectations during your stay. Thank you for choosing our hotel, and we eagerly anticipate the opportunity to welcome you back in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 30 Sep 2024
Comment from Hotel Management
1 Oct 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your feedback. We're sorry to hear that your experience did not meet your expectations. We appreciate you bringing this to our attention, as it helps us identify areas for improvement. Please feel free to share more details so we can address your concerns effectively. We hope to have the opportunity to provide you with a better stay in the future.Sincerely, Hotel Manager
by A verified traveler from Eugene
Posted 10 Sep 2024
This property was interesting. The halls were shabby with wrinkled carpets and wallpaper that has definitely seen some things, but the room was updated with newer furniture and fixtures. The towels and sheets were clean, but there were grey ish stains and marks on them. Just a strange juxtaposition between motel and hotel. And there is an Olympic sized pool.
Comment from Hotel Management
10 Sep 2024 by Hotel Manager, Hotel Management
Dear Candace,Thank you for your feedback! We’re glad you found the room updated with newer furniture and fixtures, and we appreciate your mention of the clean towels and sheets. The Olympic-sized pool is a highlight. We’ll take your comments about the hallways and linens into consideration as we work to improve our guests’ experience. We hope to welcome you again soon.Sincerely, Hotel Manager
