Ratings based on 102 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Jan 2025
Was great for my business trip
by A verified traveler
Posted 19 Dec 2024
Way too noisy. Front desk staff unfriendly. Poor entrance/checkin for handicapped patrons.Will not be back!
Comment from Hotel Management
27 Dec 2024 by Sleep Inn Management Team, Hotel Management
Dear Barbara,Thank you for sharing your feedback with us. We’re truly sorry to hear about your disappointing experience. Guest comfort and satisfaction are our top priorities, and it’s clear we fell short in meeting your expectations.We apologize for the noise issues, the challenges you faced during check-in, and for any interaction with our front desk staff that came across as unfriendly. This is not the level of service we aim to provide, and we’ll be addressing these concerns with our team to ensure improvements are made.Your feedback about accessibility at our entrance is especially important, and we’ll review our setup to better accommodate all guests in the future.We regret that your experience has left you with a negative impression, but we truly appreciate your feedback as it helps us do better. Should you ever reconsider staying with us, we’d love the opportunity to provide you with the exceptional experience you deserve.
by A verified traveler
Posted 16 Dec 2024
The property was pretty good there were a couple things though. The bathrooms are really small and lack privacy, i stayed in a double bedroom. I found a couple hairs in the shower and also be careful about leaving your room. The doors dont always lock shut. I left and heard the click but when i returned my doir had nit close shut ir somehow opened. I check my items and no one had taken anything but that was scary. The front desk offered to change iur room but i was onky staying 1 nught and i wasnt alone.
Comment from Hotel Management
27 Dec 2024 by Sleep Inn Management Team, Hotel Management
Dear Luciana,Thank you for taking the time to share your experience with us. We’re glad to hear you found the property overall enjoyable, but we’re truly sorry to learn about the concerns you encountered during your stay.We apologize for the issues with the bathroom size and cleanliness. This is not the standard we strive for, and we’ll be sure to address this with our housekeeping team to ensure it doesn’t happen again.Regarding the door not locking properly, we understand how unsettling that must have been. Guest safety and security are our top priorities, and we’re reviewing this issue to ensure all locks function as they should. We’re glad to hear that our front desk staff offered assistance, and we’ll make sure they’re aware of how much their efforts were appreciated.Thank you again for your feedback. We’re constantly working to improve, and we hope to have the chance to provide you with a better experience should you stay with us again.
by A verified traveler
Posted 6 Dec 2024
Comment from Hotel Management
10 Dec 2024 by Sleep Inn Management Team, Hotel Management
Dear Tina,Thank you for the great rating! We're glad you enjoyed your stay. If you have any feedback or suggestions, we'd love to hear from you. We hope to welcome you back soon!
by A verified traveler
Posted 3 Dec 2024
Recently renovated. Nice property and location near interstate.
Comment from Hotel Management
4 Dec 2024 by Management, Hotel Management
Dear William,Thank you for your kind review! We're glad you enjoyed the recently renovated property and its convenient location near the interstate. We hope to have the pleasure of welcoming you again soon!
by A verified traveler
Posted 2 Dec 2024
It was great and with easy check in and out.
Comment from Hotel Management
4 Dec 2024 by Management, Hotel Management
Hello Stephanie,Thank you so much for your positive feedback! We're delighted to hear that you had a great experience and found the check-in and check-out process smooth and convenient. We look forward to welcoming you again soon!
by A verified traveler
Posted 1 Dec 2024
Comment from Hotel Management
2 Dec 2024 by Management, Hotel Management
Hello Lyle,Thank you so much for your positive feedback! We're glad to hear that you had a great experience. If there's anything specific you'd like to share about your stay don't hesitate to reach out. hope to see you again!
by A verified traveler
Posted 30 Nov 2024
Comment from Hotel Management
2 Dec 2024 by Management, Hotel Management
Hello Mary,Thank you so much for your positive feedback! We're glad to hear that you had a great experience. If there's anything specific you'd like to share about your stay don't hesitate to reach out. hope to see you again!
by A verified traveler
Posted 29 Nov 2024
Great
Comment from Hotel Management
2 Dec 2024 by Management, Hotel Management
Hello John,Thank you so much for your positive feedback! We're glad to hear that you had a great experience. If there's anything specific you'd like to share or if you need anything, don't hesitate to reach out. We appreciate your support!
by A verified traveler
Posted 28 Nov 2024
Newly remodeled. Kind staff. Comfortable. Room was small but doable. Enjoyed stay.
Comment from Hotel Management
29 Nov 2024 by Management, Hotel Management
Hello Ron,Thank you so much for sharing your experience! We're delighted to hear that you enjoyed your stay and found our staff kind and the room comfortable. We appreciate your feedback on the room size and are glad that it worked for your needs. We hope to welcome you back for another great stay in the future!
