Ratings based on 514 Verified Reviews
3.8 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Nov 2024
Comment from Hotel Management
27 Nov 2024 by Hotel Manager, Hotel Management
Dear Daniel,Thank you so much for your amazing four-star rating! We are thrilled you had an exceptional experience at our hotel. We pride ourselves on providing top-notch service and amenities to our guests. Your satisfaction is our priority, and we are grateful for your recognition. We look forward to welcoming you back in the future for another outstanding stay. Sincerely, Hotel Manager
by A verified traveler
Posted 25 Nov 2024
Comment from Hotel Management
26 Nov 2024 by Hotel Manager, Hotel Management
Dear Daniel,Thank you for your stay and feedback. We are confident that you had a satisfactory stay looking at the three stars. Please give us your specific comments if any for bettering our services. Guest satisfaction is our priority. Please stay with us again. Sincerely, Hotel Manager
by A verified traveler
Posted 25 Nov 2024
Comment from Hotel Management
26 Nov 2024 by Hotel Manager, Hotel Management
Dear Jay,Thank you for sharing such encouraging feedback by giving it a 5-star rating. Your appreciation motivates us to strive harder to provide the best services and excel in what we do. Providing great hospitality is our goal and something we take great pride in. We look forward to serving you again.Sincerely, Hotel Manager
by A verified traveler
Posted 15 Nov 2024
Pretty decent price, good in general.
Comment from Hotel Management
16 Nov 2024 by Hotel Manager, Hotel Management
Dear Daniel,Thank you for your great feedback! We're glad to hear you found the price reasonable and had a generally good experience. We strive to provide great value and comfort for all our guests, and we appreciate your feedback. We hope to welcome you back soon for another enjoyable stay!Sincerely, Hotel Manager
by A verified traveler
Posted 12 Nov 2024
The staffs and services is very good. My friends us had an early marathon to run in the morning and the staff of the hotel opened the breakfasts room for us to get some food and drinks at 5:45 AM as we were leaving and checking out. That day we did a fantastic run in Madison it all thanks to that staff who were there early and get all the breakfast ready in the morning. Thank you.
Comment from Hotel Management
13 Nov 2024 by Hotel Manager, Hotel Management
Dear Leng,Thank you so much for your great feedback! We’re thrilled to hear that our staff was able to accommodate you and your friends with an early breakfast before your marathon. It’s always our goal to go the extra mile for our guests, especially when it’s something important like a race day. We’re so glad to hear that you had a fantastic run in Madison! Your gratitude means a lot to us, and we hope to welcome you back for future stays. Sincerely, Hotel Manager
by A verified traveler
Posted 10 Nov 2024
Breakfast was underwhelming. The eggs and saugage were cold, the waffle maker cups were too small to make a decent waffle.
Comment from Hotel Management
11 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your feedback regarding breakfast. We apologize that the eggs and sausage were not served at the right temperature and that the waffle maker did not meet your expectations. Your comments will help us improve our breakfast offerings. We appreciate your input and hope to provide a better experience on your next visit!Sincerely, Hotel Manager
by A verified traveler
Posted 9 Nov 2024
Comment from Hotel Management
11 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your fantastic 5 out of 5 rating! We’re thrilled to hear that you had an excellent experience with us. We can't wait to welcome you back for another great stay!Sincerely, Hotel Manager
by A verified traveler
Posted 9 Nov 2024
Comment from Hotel Management
11 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your fantastic 5 out of 5 rating! We're delighted to hear you enjoyed your stay with us. Your positive feedback motivates our team to keep providing excellent service. We can’t wait to welcome you back!Sincerely, Hotel Manager
by A verified traveler
Posted 9 Nov 2024
Very comfortable stay, economical.
Comment from Hotel Management
11 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your kind words! We're glad to hear you had a comfortable and economical stay with us. We look forward to welcoming you back for another enjoyable experience!Sincerely, Hotel Manager
by A verified traveler
Posted 8 Nov 2024
Comment from Hotel Management
9 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your rating of 4 out of 5! We appreciate your feedback and are glad you had a positive experience. If you have any suggestions for how we can earn that fifth star on your next visit, please let us know!Sincerely, Hotel Manager
