Ratings based on 701 Verified Reviews

4.7 out of 5
89% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 7 Dec 2024
I moved to madison in 1992 and lived there for 9 years. I always wanted to stay at the Hotel Ruby Marie. It just never happened. Finally it worked out during my latest visit. My sister and I wanted to experience the Essen Haus at least one more time. I hope to be able to stay again sometime. It was beautiful!
Comment from Hotel Management
9 Dec 2024 by Joshua, Hotel Management
That is a very warming review to read! Thank you, Joy, and we do hope to host another stay for you before too terribly long.
5 out of 5
by A verified traveler

Posted 6 Dec 2024
classic hotel property that has been updated to comply with modern sensibilities. i highly recommend this hotel for stays for concerts at the Slyvee and High Noon Saloon
Comment from Hotel Management
7 Dec 2024 by Joshua, Hotel Management
We love music, and we love the people that love music. Thank you, Steve, and hopes for many happy returns!
5 out of 5
by A verified traveler

Posted 4 Dec 2024
Very unique hotel-not a cookie cutter.
Comment from Hotel Management
5 Dec 2024 by Joshua, Hotel Management
We like having our own thing here, and love when our guests appreciate that...thank you, Frank! Many happy returns!
5 out of 5
by A verified traveler from Westby

Posted 2 Dec 2024
Friendly staff, close to the Sylvee, onsite parking
Comment from Hotel Management
3 Dec 2024 by Joshua, Hotel Management
Three very good points, of which we appreciate "friendly staff" the most! Thank you, Brian, and we hope for many future stays from you.
5 out of 5
by A verified traveler from Little Rock

Posted 2 Dec 2024
Interesting place to stay. Obviously a property that is focused on its place in history. If you like a property with a few challenges based on its historic significance, this place is great. If you’re looking for the chain hotel experience, pick someplace else.
Comment from Hotel Management
2 Dec 2024 by Joshua, Hotel Management
I enjoy the way that you have stated this, David. It is a very pleasant yet practical way of viewing our hotel. Thank you very much for staying with us, and we hope to continue preserving history for a long time to come!
5 out of 5
by A verified traveler

Posted 30 Nov 2024
A nice, quirky old hotel. Beautiful bathroom with a deep, jetted tub. Con’s are that it’s a little loud with the pub next door and internet is spotty.
Comment from Hotel Management
30 Nov 2024 by Joshua, Hotel Management
Hello and thank you sharing a little positivity from your stay with us, Julia! We do appreciate the heads up on your internet, as well, and we will see what there may be done one that front. Until next time!
5 out of 5
by A verified traveler

Posted 30 Nov 2024
Great and easy check in amazing vibes old school. Only thing when the bars busy hard to find parking
Comment from Hotel Management
30 Nov 2024 by Joshua, Hotel Management
I probably appreciate the "amazing vibes" comment most of all...thank you, Ethan! Though we completely agree with the frustration of a full parking lot, we are happy to own up to having such a problem for us and our neighboring restaurants. We hope to get you back soon!
5 out of 5
by A verified traveler

Posted 28 Nov 2024
This hotel is charming and comfortable! It was a perfect weekend stay with great accommodations. The hotel is joined with a breakfast cafe and a night pub, so there’s always something to do! The gas fireplace in the room really elevated the comfort! The staff is very friendly and helpful. The building has been well kept and holds a lot of history and was fun to explore! Downtown Madison was only a 12 minute walk.
Comment from Hotel Management
28 Nov 2024 by Joshua, Hotel Management
On this Thanksgiving, we are very thankful to have appreciative guests like you, Hannah! Thank you so much for brightening our holiday and may the rest of the year treat you well. Enjoy the day!
5 out of 5
by A verified traveler

Posted 26 Nov 2024
The property managers are so kind.
Comment from Hotel Management
27 Nov 2024 by Joshua, Hotel Management
It is always a pleasure to serve pleasant guests. Thank you, Dian! I hope you find another reason to stay with us soon.
5 out of 5
by A verified traveler

Posted 22 Nov 2024
Very cool place. Old school hotel with big rooms.
Comment from Hotel Management
22 Nov 2024 by Joshua, Hotel Management
We love to see such a good rating, and hope to always achieve it. Thank you, Michael!