Ratings based on 717 Verified Reviews
4.9 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Jun 2024
This is the nicest hotel I’ve stayed at in a long time. It is impeccably clean, the staff are all very polite and helpful, and the breakfast is great. Great location - nice to avoid the crowded downtown area.
Comment from Hotel Management
24 Jun 2024 by Alex Burger-Guest Service Manager, Hotel Management
Debra,Thank you for staying at the Holiday Inn Express & Suites-Madison Central! I really appreciate your feedback and it makes me so happy you had such a wonderful stay. Our staff truly is the best and they work so hard to make sure our property is impeccably clean, and it always feels great when that hard work pays off and makes our guests comfortable. Also, our location is just close enough to downtown for easy access, but far enough away to avoid the crowds. It is fantastic to hear you found our location convenient for your needs. We are so grateful to you, Debra, and we hope we get the opportunity to see you again!
by A verified traveler
Posted 9 Jun 2024
Convenient, accommodating staff at check-in
Comment from Hotel Management
9 Jun 2024 by Alex, Guest Service Manager, Hotel Management
Deborah,Thank you for staying with us at the Holiday Inn Express & Suites-Madison Central! I really appreciate you for taking the time to leave us a review. I am so glad your check-in was convenient and efficient, and that you enjoyed your stay. I hope to see you again soon!
by A verified traveler
Posted 8 Jun 2024
Comment from Hotel Management
10 Jun 2024 by -Alex, Guest Service Manager, Hotel Management
Sarah,Thank you for your review of the Holiday Inn Express & Suites-Madison Central! I am so glad to see you enjoyed your stay and I hope we get to see you again soon. Thank you!
by A verified traveler
Posted 7 Jun 2024
Very nice place
Comment from Hotel Management
8 Jun 2024 by Alex Burger-Guest Service Manager, Hotel Management
Elka,Thank you for you review of the Holiday Inn Express & Suites-Madison Central! I am so happy you enjoyed your stay, and that everything was pleasant, and fit your needs. We hope to see you again soon!
by A verified traveler from Houston
Posted 2 Jun 2024
by A verified traveler
Posted 2 Jun 2024
by A verified traveler
Posted 25 May 2024
Comment from Hotel Management
24 Jun 2024 by Alex Burger-Guest Service Manager, Hotel Management
Wenhwa,Thank you for your review of the Holiday Inn Express & Suites-Madison Central! I am glad you enjoyed your stay, and I hope to see you again soon.
by A verified traveler
Posted 24 May 2024
Comment from Hotel Management
26 May 2024 by Christopher Gideon | Assistant General Manager, Hotel Management
Hello Robert,Thank you for taking the time to rate the Holiday Inn Express & Suites Madison Central! I'm so happy to see that you had a 5/5 stay with us! I look forward to seeing you again!
by A verified traveler
Posted 8 May 2024
Clean. Friendly front desk staff . Fast and easy check in.
Comment from Hotel Management
9 May 2024 by Alex Burger-Guest Service Manager, Hotel Management
Hello Heather,Thank you for staying with us at the Holiday Inn Express & Suites-Madison Central! I am grateful that you took the time to leave us a review. It is wonderful to see you had a pleasant stay and that our front desk staff was friendly, fast, and efficient at checking you in and that your room was clean and comfortable for you. We truly appreciate you, Heather. We hope you come back again!
by A verified traveler
Posted 6 May 2024
Very clean, tasty, hot breakfast, close to Alliant Energy Center
Comment from Hotel Management
6 May 2024 by -Alex, Guest Service Manager, Hotel Management
Michelle,Thank you so much for staying with us at the Holiday Inn Express & Suits-Madison Central! It makes me happy to know that you enjoyed your stay. Our complimentary full hot breakfast is delicious, and I am glad you agree! Our location is perfectly located in central Madison, and I am glad you found it fitting for you. Thank you! We hope to see you back again.
