Ratings based on 1,029 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
I made a last minute reservation by calling Best Western as the weather conditions weren't favorable for an early doctor appointment next day as I was traveling from an hour away. Great stay & booked another stay for my next out of town appointment. Tried booking online in an app & dates were wrong. They also take AARP!!🤗
by A verified traveler
Posted 17 Nov 2024
This hotel is a dump. The property is old but kinda updated. Lipstick on a pig really. Best part the cleaning staff came in the morning and left the door unlocked until we arrived back at the room in the evening!!! And you could see the door was left open. I got a pseudo apology. Also free breakfast well there is a reason why it is “free”. Never again and cannot recommend.
Comment from Hotel Management
18 Nov 2024 by Manager, Hotel Management
Hello Debra, We regret to hear about your experience and appreciate you bringing this to our attention. Guest safety and service are our top priorities, and we will address your concerns with the team. Your feedback is valuable for our improvement. Thank you for sharing your thoughts with us.
by A verified traveler
Posted 14 Nov 2024
We enjoyed our stay.
Comment from Hotel Management
16 Nov 2024 by Manager, Hotel Management
Hello Hetta,We are delighted to hear that you enjoyed your stay with us! Your satisfaction is our top priority, and we hope to welcome you back in the future for another wonderful experience.
by A verified traveler
Posted 11 Nov 2024
Good
Comment from Hotel Management
13 Nov 2024 by Manager, Hotel Management
Hello Armando Pineda,We appreciate your feedback and take all comments seriously. Should you have any further concerns, please reach out to our management team. Thank you for staying with us.
by A verified traveler
Posted 10 Nov 2024
Decent room, with a microwave and refrigerator. Excited to try the breakfast in the morning!
Comment from Hotel Management
10 Nov 2024 by Manager, Hotel Management
Hello Stephanie,We're glad to hear you enjoyed your room amenities! We hope you had a delightful breakfast experience during your stay. Your feedback is appreciated as we strive to ensure all guests have a pleasant stay with us.
by A verified traveler
Posted 7 Nov 2024
Comment from Hotel Management
9 Nov 2024 by Manager, Hotel Management
Hello Anne,We're thrilled to hear you had a pleasant stay with us! Please don't hesitate to reach out if there's anything we can assist you with in the future.
by A verified traveler
Posted 6 Nov 2024
Comment from Hotel Management
7 Nov 2024 by Manager, Hotel Management
Hello Judith, We appreciate you choosing to stay with us! Should you have any feedback to share, please don't hesitate to reach out to us directly. We hope to welcome you back soon for an even better experience!
by A verified traveler
Posted 4 Nov 2024
The staff was good I was checked in and out less than 10 mins rooms were very clean and comfy
Comment from Hotel Management
7 Nov 2024 by Manager, Hotel Management
Hello Deonte,We are pleased to hear that you had a quick and efficient check-in and check-out process, and that you found our rooms clean and comfortable during your stay. Your feedback is valuable to us, and we hope to welcome you back for another enjoyable visit in the future.
by A verified traveler
Posted 3 Nov 2024
Comment from Hotel Management
5 Nov 2024 by Manager, Hotel Management
Hello Karen, We appreciate you taking the time to share your experience with us! Please feel free to reach out to us directly if there's anything specific you'd like to share about your stay. We value your feedback and look forward to hearing from you to address any concerns.
by A verified traveler from Liberty Lake
Posted 29 Oct 2024
Comment from Hotel Management
31 Oct 2024 by Manager, Hotel Management
Hello James,We are blessed to hear that you had a wonderful experience at our hotel! We hope to welcome you back soon for another fantastic stay!
