Ratings based on 444 Verified Reviews
3.4 Room cleanliness
3.9 Service & staff
3.4 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from Edinburgh
Posted 24 Nov 2024
by A verified traveler
Posted 15 Nov 2024
Comment from Hotel Management
15 Nov 2024 by Bee N., Hotel Management
Thank you for sharing your review with us. We are glad we could provide you with a hospitable experience in Madison IN! Thank you for being our guest at Best Way Inn! We hope we have the opportunity to serve you again in the future.
by A verified traveler
Posted 14 Nov 2024
Comment from Hotel Management
14 Nov 2024 by Bee N., Hotel Management
Thank you for being our guest, and taking the time to leave us a review! We hope to see you again at Best Way Inn.
by A verified traveler
Posted 12 Nov 2024
Comment from Hotel Management
12 Nov 2024 by Bee N., Hotel Management
We are so glad to hear that we were able to provide a pleasant stay for you at Best Way Inn of Madison IN! Thank you for being our guest and taking the time to leave us a review, too. We hope to serve you again in the future!
by A verified traveler
Posted 3 Nov 2024
Our TV was broken on arrival and they immediately replaced it even though it was getting late. Great attitudes of the staff.
Comment from Hotel Management
6 Nov 2024 by Bee N., Hotel Management
Thank you for taking the time to acknowledge our hospitable staff! We also want to thank you for your patience with the surprise replacement of the TV. Thank you for being our guest at Best Way Inn!
by A verified traveler
Posted 31 Oct 2024
Employees are great my stay has been great
Comment from Hotel Management
31 Oct 2024 by Bee N., Hotel Management
Thank you for acknowledging the asset we have in our hospitable staff! We are glad to hear you have enjoyed your stay with us at Best Way Inn. Thank you for taking the time to leave your review!
by A verified traveler
Posted 30 Oct 2024
motel is a good lower cost place to stay.
Comment from Hotel Management
31 Oct 2024 by Bee N., Hotel Management
We are glad we could be the place to accommodate you during your stay in Madison. Thank you for being our guest!
by A verified traveler from Carthage
Posted 12 Oct 2024
Comment from Hotel Management
17 Oct 2024 by Bee N., Hotel Management
Thank you for being our guest, and providing feedback about your stay with us. We look forward to hosting you again at Best Way Inn in Madison IN!
by A verified traveler
Posted 30 Sep 2024
I arrived and found the phone didn't work there wasn't an alarm clock and the remote was broken. The front desk did address these issues right away and i was happy with the results.
The light on the wall outside my room flickered the entire time of my stay. The door jam to my room looked as though the door had been pryed open and the latch was missing. You could see light through the door where the jam was damaged. The balcony was covered in spiders. I counted like 12 in total.
This hotel was close to the job i was working.
Traveling for work i would stay there again. Traveling with my family i would choose a different hotel.
Many construction workers were staying there and prices didn't seem consistent.
Comment from Hotel Management
3 Oct 2024 by Bee N., Hotel Management
Thank you for taking the time to leave your review. We are always happy to help, and are glad we could immediately address what you needed in your room. Our Maintenance and Housekeeping Staff are monitoring for the extra visitors you had on the balcony! Management and Maintenance are addressing your concerns about the door jam. Explanations for price differences would vary depending on how and when the reservation was made, the room that was selected, for what length of stay, etc., but our goal is to always provide a consistent, appropriate pricing for each of those considerations. Our Management Team is available for any further questions about your bill. We do thank you for your review, and look forward to you being our guest in the future!
by A verified traveler
Posted 30 Sep 2024
Really good, hot water and water pressure in the shower, and the mattresses were just right and seemed new
Comment from Hotel Management
30 Sep 2024 by Bee N., Hotel Management
Thank you for being our guest! We appreciate you noticing the basic comforts and conveniences we try to provide. We are glad you were able to enjoy your stay. Thank you for taking the time to leave us your review!
