Ratings based on 225 Verified Reviews
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Dec 2023 on Hotels
Comment from Hotel Management
25 Dec 2023 by Diana, Hotel Management
Dear Ali,,I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. I am sure our entire staff enjoyed catering your needs as much as you enjoyed your stay.If you’re traveling to our area again soon, please don’t hesitate to call us.We are all looking forward to the pleasure of welcoming you and your family again at Tilal Liwa Hotel into not distant future.Thank you and kind regards,Diana KornilakisGeneral ManagerTilal Liwa Hotel
by A verified traveler
Posted 26 Nov 2023
Comment from Hotel Management
25 Dec 2023 by Diana, Hotel Management
Dear Wiktor,I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. I am sure our entire staff enjoyed catering your needs as much as you enjoyed your stay.If you’re traveling to our area again soon, please don’t hesitate to call us.We are all looking forward to the pleasure of welcoming you and your family again at Tilal Liwa Hotel into not distant future.Thank you and kind regards,Diana KornilakisGeneral ManagerTilal Liwa Hotel
by A verified traveler
Posted 15 Aug 2023 on Hotels
Comment from Hotel Management
17 Aug 2023 by Diana, Hotel Management
Dear Ms. Valeria,Thank you for choosing us for a short break in the desert, we hope to see you again soon.With best regards,Diana KornilakisGeneral ManagerTilal Liwa Hotel
by A verified traveler
Posted 2 Jul 2023 on Hotels
Comment from Hotel Management
8 Jul 2023 by Diana, Hotel Management
Dear Valued Guest,We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been brought out to the attention of all the concerned department heads to make sure that those issues will not reoccur in the future. I certainly do hope that your recent experience at Tilal Liwa Hotel will not deter you from using our hotel in the future, it is only with our valuable guest comments that we can improve our shortcomings, hoping that such an incident will not reflect you a negative impact, and sincerely hope that we would be able to restore your confidence in our hotel. We are all looking forward to the pleasure of welcoming you again at Tilal Liwa Hotel in the near future.Thank you and kind regards,Diana KornilakisGeneral ManagerTilal Liwa Hotel
by A verified traveler
Posted 13 Mar 2023 on Hotels
Comment from Hotel Management
14 Mar 2023 by Hotel management, Hotel Management
Dear Taehee, thank you for giving Tilal Liwa Hotel an ideal rating. We are glad that you enjoyed our accommodation and looking forward to welcoming you again very soon.
by A verified traveler
Memorable stay at Tilal Liwa
Posted 11 Mar 2023 on HotelsAmazing stay at hotel Tilal Liwa. Excellent services and cleanliness. Location is awesome.
Comment from Hotel Management
12 Mar 2023 by Hotel management, Hotel Management
Dear Rajesh, thank you for sharing your positive feedback regarding your stay with us. We are glad that our cleanliness, location and services have got your satisfaction. Waiting to serve you again in the near future on your next visit.
by A verified traveler
Great Setting/Hotel needs a slight makeover
Posted 16 Jan 2023 on HotelsThe setting is amazing. The desert vista past the infinity pool is magical. Sunrises over the desert are awe-inspiring. The hotel staff was polite and efficient. The hotel itself is showing its age. Sometimes the card key to the outer doors didn't work or worked only after many tries. The rooms could use a bit of sprucing up.
Comment from Hotel Management
17 Jan 2023 by Hotel management , Hotel Management
Dear Dennis, thank you for sharing your positive feedback regarding your stay with us. We are glad that our staff services and pool have got your satisfaction. Your feedback about the room and card key were shared with our relevant department for immediate actions as we consider our guests comfort the most we really hope to welcome you back soon.
by A verified traveler
Posted 23 Dec 2022
Comment from Hotel Management
19 Apr 2023 by Diana, Hotel Management
Dear Ekrem,Thank you for choosing our hotel for a short desert escape, we are very glad that you have enjoyed your experience with us and we are looking forward to welcome you back in the near future.With best regardsDiana KornilakisGeneral ManagerTilal Liwa Hotel
by A verified traveler from Sterling
Posted 21 Nov 2022
The hotel and staff are incredible! It's a perfect place to unwind and enjoy the desert atmosphere. Beautiful pool, dune rides on quads, camels and horses on premises, excellent food and welcoming housekeeping service from Htet. Will be back for sure.
Comment from Hotel Management
21 Nov 2022 by Hotel management , Hotel Management
Dear Mike,Thank you for choosing Tilal Liwa Hotel. We are glad to hear that you have enjoyed our food, staff services, pool, desert, and activities at Tilal Liwa Hotel. We look forward to welcoming you again very soon.
by A verified traveler
Posted 4 Sep 2022 on Hotels
Comment from Hotel Management
5 Sep 2022 by Hotel management, Hotel Management
Dear Mohammad, thank you for giving Tilal Liwa Hotel an ideal rating. We are glad that you enjoyed our accommodation, and looking forward to welcoming you again very soon.
