Ratings based on 222 Verified Reviews

2.5 out of 5
42% of guests recommend
2.5 Room cleanliness
2.5 Service & staff
2.7 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 16 Oct 2024
Staff at check in was rude for no reason . Room 1305 has an open sewer pipe under the sink. The washroom smells like sewerage leak! Dirty room too. Had to ask for towel and toilet paper .
5 out of 5
by A verified traveler

Posted 13 Oct 2024
Very close to Nabawi
3 out of 5
by A verified traveler

Posted 25 Sep 2024
There wasn’t any hygiene items or any room service in my 3 night stay, only one towel
4 out of 5
by A verified traveler

Posted 31 Aug 2024
Good value for money. Excellent location and helpful team, but rooms need updating.
3 out of 5
by A verified traveler

Not the best!

Posted 19 Aug 2024 on Hotels
Was ok, close to the masjid and plenty of food places about, toilet stunk. Lifts were cramped and I didn’t like the fact even the staff working were using the same lifts incuding builders working on upper floors. So you had to wait for lifts.
2 out of 5
by A verified traveler

Posted 18 Aug 2024
I an arrival they told me my reservation was canceled and then I have to go and rebook and then they gave me a different room than the one I asked for
1 out of 5
by A verified traveler

Posted 25 Jul 2024
It was very bad experience. Nothing is good in this property. Only waist of money. I coul not stay whole night. Staff is very very rude.
1 out of 5
by A verified traveler

Posted 14 May 2024
Picture there showing on expedia, there not real. Hotel pictures were old. More then 10 years old picture there showing.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 May 2024
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 May 2024
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