Ratings based on 20 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Apr 2024
Great hotel. Friendly staff
Comment from Hotel Management
25 Apr 2024 by Mohammed Aloufi, Hotel Management
We look forward to your visit again. Thank you
by A verified traveler
Posted 17 Feb 2024
Everything was fine, room was ok. Location is close to the train station which worked for us. But it is a litte far from center.
Comment from Hotel Management
25 Feb 2024 by Mohammed Aloufi, Hotel Management
Thank you, dear guest, and I hope you are always happy
by A verified traveler
Posted 13 Feb 2024
Staff members are very helpful and friendly. Decent place to be in. I would want to stay here again.
Comment from Hotel Management
13 Feb 2024 by Ibrahim, Hotel Management
It is our pleasure dear sir you very much welcome
by A verified traveler
Posted 18 Jan 2024
by A verified traveler
Posted 10 Jul 2023
NO STAFE NO SERVICE IN THIS HOTEL
Comment from Hotel Management
10 Jul 2023 by SelaHotel, Hotel Management
Dear Mr Fouad be respectful to be respected and servedThank you ..
by A verified traveler
Posted 9 Apr 2023 on Hotels
I had a excellent experience with all staffs excellent service and They order food for us.
Superb environment. Appreciated
Comment from Hotel Management
10 Apr 2023 by Mohammed Aloufi, Hotel Management
Dear Faruk, thank you. You are at home among your brothers. We hope that we will meet well
by A verified traveler
Posted 7 Apr 2023 on Hotels
It’s far from the Haram
Comment from Hotel Management
7 Apr 2023 by HM, Hotel Management
Dear sir the location clear on the website
by A verified traveler
Posted 24 Mar 2023
This is my second stay loving it
Comment from Hotel Management
7 Apr 2023 by HM, Hotel Management
Many thanks n_n
by A verified traveler
Posted 12 Mar 2023
I spent one night. Communicating with the staff at the hotel was difficult because of language barrier. Many don’t speak English and have no interest in trying to. I don’t speak Arabic. So, I couldn’t complain to them about what I wanted or what was not right, during my brief stay.
Comment from Hotel Management
7 Apr 2023 by HM, Hotel Management
Unfortunately sir we had receptionist who doesn't understand English but not anymore :)
by A verified traveler
Posted 8 Mar 2023
Excellent hotel. Clean, spacious, modern. Great woth food shops nearby. The only slight issue is it’s distance from masjid nabawi otherwise I loved it here
Comment from Hotel Management
8 Mar 2023 by SelaHotel, Hotel Management
Thank you very much Mr.Mohammed for your review we looking forward for your next stay
