Ratings based on 392 Verified Reviews

4.3 out of 5
91% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 18 Nov 2024
I had a wonderful stay at the Intercontinental Dar Al Iman in Madinah. The hotel’s location is unbeatable, just steps away from the Prophet’s Mosque, making it incredibly convenient for prayer times. The staff was attentive, welcoming, and always ready to help. My room was spacious, clean, and offered a serene view of the mosque. The breakfast buffet had a great variety of delicious options catering to different tastes. Overall, it was a peaceful and comfortable experience, perfect for a spiritually focused trip. Highly recommend it for anyone visiting Madinah!
Comment from Hotel Management
19 Nov 2024 by MEDHA, Hotel Management
Dear Valued Guest, Greetings from Dar Al Iman InterContinental Madinah, Thank you for choosing Dar Al Iman InterContinental Madinah and we are happy to learn that your stay was pleasant and Our facilities, food, and services in general have met your expectations. Yes, our Brand ensures that our guests leave fully satisfied with the facilities and the services they experience during their stay. And also, our relentless efforts will always remain the same to give you a memorable stay. Thanks again for your valuable comments and Looking forward to accommodate you again in near future Best Regards Dar Al Iman InterContinental Madinah Management
4 out of 5
by A verified traveler from Katy

Posted 14 Nov 2024
Great place to stay near the Haram.
Comment from Hotel Management
19 Nov 2024 by MEDHA, Hotel Management
Dear Valued Guests,Greetings from Dar Al-Iman InterContinental Madinah,Thank you for choosing to stay at the Dar Al Iman InterContinental Madinah and for taking the time to share your valuable feedback.Your reviews are of great importance to us, which lets us monitor our services continually and deliver the best InterContinental experience consistently.Looking forward to accommodating you again in the near future.Best Regards Management of Dar Al Iman InterContinental Madinah
5 out of 5
by A verified traveler from khalda

Posted 12 Nov 2024
Great service and great people
Comment from Hotel Management
19 Nov 2024 by MEDHA, Hotel Management
Dear Valued Guests,Greetings from Dar Al-Iman InterContinental Madinah,Thank you for choosing to stay at the Dar Al Iman InterContinental Madinah and for taking the time to share your valuable feedback.Your reviews are of great importance to us, which lets us monitor our services continually and deliver the best InterContinental experience consistently.Looking forward to accommodating you again in the near future.Best Regards Management of Dar Al Iman InterContinental Madinah
5 out of 5
by A verified traveler

Posted 14 Oct 2024
Comment from Hotel Management
16 Oct 2024 by MEDHA, Hotel Management
Dear Valued Guests,Greetings from Dar Al-Iman InterContinental Madinah,Thank you for choosing to stay at the Dar Al Iman InterContinental Madinah and for taking the time to share your valuable feedback.Your reviews are of great importance to us, which lets us monitor our services continually and deliver the best InterContinental experience consistently.Looking forward to accommodating you again in the near future.Best Regards Management of Dar Al Iman InterContinental Madinah
5 out of 5
by A verified traveler from bayonne

Posted 9 Oct 2024
Convenient to the Haram , clean environment
Comment from Hotel Management
11 Oct 2024 by MEDHA, Hotel Management
عزيزي الضيف الكريم،تحية من فندق دار الايمان إنتركونتيننتال المدينة المنورة،نشكرك على اختيارك الإقامة في دار الايمان إنتركونتيننتال المدينة المنورة وعلى تخصيص الوقت لمشاركة ملاحظاتك القيمة.تحظى تعليقاتك بأهمية كبيرة بالنسبة لنا، مما يتيح لنا مراقبة خدماتنا باستمرار وتقديم أفضل تجربة دار الايمان إنتركونتيننتال باستمرار.نتطلع لاستيعابك مرة أخرى في المستقبل القريبتحياتنا الحارةإدارة دار الايمان إنتركونتيننتال المدينة
5 out of 5
by A verified traveler

Posted 1 Oct 2024
Perfect location.
Comment from Hotel Management
5 Oct 2024 by MEDHA, Hotel Management
Dear Valued Guests,Greetings from Dar Al-Iman InterContinental Madinah,Thank you for choosing to stay at the Dar Al Iman InterContinental Madinah and for taking the time to share your valuable feedback.Your reviews are of great importance to us, which lets us monitor our services continually and deliver the best InterContinental experience consistently.Looking forward to accommodating you again in the near future.Best Regards Management of Dar Al Iman InterContinental Madinah
2 out of 5
by A verified traveler

Posted 26 Sep 2024
The property is VERY outdated. You walk into the room and you feel like you stepped into the 70s. Bathroom is a terrible condition and not enough towels for a room occupied by 3 people. Not what I was expecting for a $350 room. Very disappointing!
Comment from Hotel Management
27 Sep 2024 by MEDHA, Hotel Management
Dear Valued Guests,Greetings from Dar Al-Iman InterContinental Madinah,Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as they were not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again so we can show you our true level of service.Best RegardsManagement of Dar Al Iman InterContinental Madinah
5 out of 5
by A verified traveler

Posted 24 Aug 2024
كل شي رائع وممتاز واستقبال بشوش
Comment from Hotel Management
27 Aug 2024 by MEDHA, Hotel Management
عزيزي الضيف الكريم،تحية من فندق دار الايمان إنتركونتيننتال المدينة المنورة،نشكرك على اختيارك الإقامة في دار الايمان إنتركونتيننتال المدينة المنورة وعلى تخصيص الوقت لمشاركة ملاحظاتك القيمة.تحظى تعليقاتك بأهمية كبيرة بالنسبة لنا، مما يتيح لنا مراقبة خدماتنا باستمرار وتقديم أفضل تجربة دار الايمان إنتركونتيننتال باستمرار.نتطلع لاستيعابك مرة أخرى في المستقبل القريبتحياتنا الحارةإدارة دار الايمان إنتركونتيننتال المدينة
4 out of 5
by A verified traveler

Why 3 Stars

Posted 20 Aug 2024 on Hotels
Stay was quite good. Service of the room was excellent made even better by Mohammed Bilal who was in charge of Room maintenance. Hotel has Immediate access to the Prophet's mosque Women's section. Reason for 3 stars is that the Hotel was under renovations so lot of noise. Also the existing rooms looked in quite a need of renovation. Furthermore, Breakfast ended at 10:00 instead of 10:30 like other hotels. Also, Window would not open.
Comment from Hotel Management
22 Aug 2024 by MEDHA, Hotel Management
Dear Valued Guests, Greetings from Dar Al-Iman InterContinental Madinah, Thank you for taking the time to write about your recent stay at Dar Al Iman InterContinental Madinah.Your satisfaction is our priority, and we do appreciate your choosing Dar Al Iman InterContinental Madinah for your wonderful stay. Your concerns will be shared with the management. On behalf of the hotel and colleagues, we are looking forward to welcoming you again.Best RegardsManagement of Dar Al Iman InterContinental Madinah
5 out of 5
by A verified traveler

Posted 19 Aug 2024
Comment from Hotel Management
22 Aug 2024 by MEDHA, Hotel Management
Dear Valued Guests,Greetings from Dar Al-Iman InterContinental Madinah,Thank you for choosing to stay at the Dar Al Iman InterContinental Madinah and for taking the time to share your valuable feedback.Your reviews are of great importance to us, which lets us monitor our services continually and deliver the best InterContinental experience consistently.Looking forward to accommodating you again in the near future.Best Regards Management of Dar Al Iman InterContinental Madinah