Ratings based on 847 Verified Reviews
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from Lightwater
Posted 2 Dec 2024
Comment from Hotel Management
2 Dec 2024 by João Carrilho, Hotel Management
Dear Guest,Thank you for your kind feedback. We are delighted to hear that you enjoyed your recent stay at The Cliff Bay Hotel.We look forward to welcoming you back in a near future.Kind Regards,
by A verified traveler from Chilham
Posted 2 Dec 2024
Wonderful hotel at top end of Madeira. Spotlessly clean, friendly staff and good breakfast.
Comment from Hotel Management
2 Dec 2024 by Almerinda Spínola, Hotel Management
Obrigado pela sua preferência. A sua opinião é muito importante para nós!
by A verified traveler
Posted 24 Oct 2024
Lovely place. Beautiful view and fantastic amenities
Comment from Hotel Management
25 Oct 2024 by João Carrilho, Hotel Management
Dear Mr. Mascio,Thank you for your kind feedback. We are delighted to hear that you enjoyed your recent stay at The Cliff Bay Hotel.We look forward to welcoming you back in a near future.Kind Regards,
by A verified traveler
Posted 21 Oct 2024
Superb hotel!
Comment from Hotel Management
22 Oct 2024 by João Carrilho, Hotel Management
Dear Mrs. Caceres,Thank you for your kind feedback. We are delighted to hear that you enjoyed your recent stay at The Cliff Bay Hotel.We look forward to welcoming you back in a near future.Kind Regards,
by A verified traveler
Posted 13 Oct 2024
Cliff Bay is a fantastic hotel, with the most amazing views. Staff were excellent, from the moment we walked in to the moment we left they couldn’t do enough for you. Spotlessly clean hotel with great facilities. Really lovely 4 night stay .Only slight downside is that the air conditioning could be a bit colder .
Comment from Hotel Management
14 Oct 2024 by Almerinda Spínola, Hotel Management
Obrigado pela sua preferência. A sua opinião é muito importante para nós!
by A verified traveler
Posted 30 Aug 2024
Phenomenal hotel & staff. It’s close in proximity to so many activities or you can choose to stay and relax while having the best views!
Comment from Hotel Management
30 Aug 2024 by João Carrilho, Hotel Management
Dear Mrs. Burgos,Thank you for your kind feedback. We are delighted to hear that you enjoyed your recent stay at The Cliff Bay Hotel.We look forward to welcoming you back in a near future.Kind Regards,
by A verified traveler
Posted 16 Aug 2024
very nice staff definitely was worth the money, they were not cheap on any of the toiletries and extras they give in the room, The staff was awesome and helpful. would totally recommend.
Comment from Hotel Management
16 Aug 2024 by João Carrilho, Hotel Management
Dear Mrs. Preziosi,We thank you very much for your feedback. We are pleased that you enjoyed your recent stay at The Cliff Bay and we look forward to welcome you back in a near future.Kind Regards,
by A verified traveler
Posted 11 Aug 2024
Exceptional hotel and service. Everything was top notch
Comment from Hotel Management
12 Aug 2024 by João Carrilho, Hotel Management
Dear Guest, Thank you for your kind feedback. Our team is committed to providing outstanding service, and your comments are greatly appreciated.We look forward to welcoming you back for another exceptional stay.Kind Regards,
by A verified traveler from Saskatoon
Posted 11 Aug 2024
We had an absolutely outstanding stay! Our room had the most outstanding view of the bay and the staff were always extremely polite, kind and professional. The ocean and pool area was very stunning and there was always a chair available. The restaurants were second to none and the spa was very relaxing. The excursions suggested by the hotel made our visit magical! We will certainly return.
Comment from Hotel Management
11 Aug 2024 by João Carrilho, Hotel Management
Dear Guest,Thank you so much for your outstanding review of The Cliff Bay Hotel! We are thrilled to hear that you had such a wonderful stay with us.We are excited to welcome you back in the future for another memorable stay. Thank you once again for your kind words and for choosing The Cliff Bay Hotel.Kind Regards,
by A verified traveler
Posted 7 Aug 2024
Loved our stay!
Comment from Hotel Management
7 Aug 2024 by Almerinda Spínola, Hotel Management
Obrigado pela sua preferência. A sua opinião é muito importante para nós!