Ratings based on 161 Verified Reviews

3.5 out of 5
94% of guests recommend
3.6 Room cleanliness
3.6 Service & staff
3.3 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 5 Dec 2024
This wasn’t bad but it wasn’t great. Convenient location in the heart of the city and next to the market. The room was very basic. The shower flooded the first time I used it because the curtain covered the hole and the water rose quickly. If you open the windows, there is the smell from a kitchen frying food outside. But it is budget accommodation in the heart of the city.
5 out of 5
by A verified traveler

Posted 9 Nov 2024
There's a community kitchen available which was nice. It was quiet and conveniently located. There is no elevator.
1 out of 5
by A verified traveler

Posted 30 Oct 2024
The room looked nothing like the pictures. The picture of the front of the property is actually on a different street in Funchal. There was a light switch hanging loose from the wall. The TV plug would not reach the socket. The sink and shower blocked up and overflowed as soon as they were used. The flooring was unclean and damaged. The balcony (I use that term very loosely here) overlooked an extractor and vent from the eatery next door which was belching out fumes constantly. There were two dirty and broken chairs outside, which I presume were for residents. We had no tea or coffee making facilities in the room, and the shared kitchen, which was two floors above us, was a complete mess and didn't look like it had been cleaned for a while. We stayed for one night, after having booked a week and that was enough. We were lucky to be able to find somewhere else to stay. When we left the property, we were unable to find any staff to speak to. I messaged the owner, but have yet to hearback. Would not recommend this place to anyone. Steer well clear.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Aug 2024 on Hotels
5 out of 5
by A verified traveler

Posted 10 Aug 2024
Great Location! Will be staying there again our next time visiting!
5 out of 5
by A verified traveler

Posted 24 Jun 2024
Juan and the rest of the staff are very helpful and the rooms are comfortable and clean. Great location and excellent value for money.
4 out of 5
by A verified traveler

Posted 18 May 2024
Great location. Very walkable
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 May 2024 on Hotels
3 out of 5
by A verified traveler

Posted 29 Apr 2024
Great location.
4 out of 5
by A verified traveler

Posted 5 Feb 2024
Good location