Ratings based on 226 Verified Reviews

4.4 out of 5
97% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 16 Nov 2024
Lovely quiet hotel in Machico, short walking distance to the sea front. I enjoyed the breakfast. Staff were very helpful with an issue I had with my passport and helping with my luggage while I went Scuba diving after check out.
Comment from Hotel Management
16 Nov 2024 by Ana, Hotel Management
Thank you very much for your review.Hope to see you again in our hotel.
4 out of 5
by A verified traveler

Posted 15 Sep 2024
Very good stay at this small hotel. I advised of our very late flight and arrangements were made for our arrival after front desk closed. Excellent communication from hotel staff to set this up and all went very smoothly. Room was clean and quiet although a bit dated. I was told that renovations are being undertaken. Excellent breakfast included. Staff were very helpful and friendly. Location is very convenient to the airport in a lovely town setting.
Comment from Hotel Management
15 Sep 2024 by Ana, Hotel Management
Thank you very much for your good review.
5 out of 5
by A verified traveler

Posted 9 Sep 2024
Great staff, very accommodating and friendly. Central Machico area and walkable. Breakfast was very good. Overall everything was very good at a reasonable price 👍
Comment from Hotel Management
10 Sep 2024 by Madalena, Hotel Management
Thank you for your comment. The well being of our guests is our first goal
5 out of 5
by A verified traveler

Posted 30 Aug 2024
Comment from Hotel Management
31 Aug 2024 by Ana, Hotel Management
Thank you for your review
5 out of 5
by A verified traveler

Quiet hotel in a quiet small beach town in Madeira

Posted 1 Aug 2024 on Hotels
Machico is a quiet little area to explore. The hotel was small and sufficient, service was friendly.
Comment from Hotel Management
1 Aug 2024 by Ana, Hotel Management
Thank you very much for your positive review.
5 out of 5
by A verified traveler

Posted 22 Jul 2024
From bags been allowed to be dropped off early,request of a kettle in my room,booking for lunch,to general area information 2nd to none.Very friendly staff that went out of there way to help you.A very pleasant and enjoyable stay at a great location
Comment from Hotel Management
1 Aug 2024 by Madalena, Hotel Management
Thank you for your comment, our priority are always the guests. See you another time.
1 out of 5
by A verified traveler

Posted 21 Jul 2024
Place was closed when we got there Expedia website said a 24/7 reception
Comment from Hotel Management
2 Aug 2024 by Ana, Hotel Management
The reception closes at 23:00 but we have a night guard that opens the door to do the check in. We have his number on the reception door. We also have the option of a keysafe, where we leave the key of the hotel, but we have to be informed that it is a late check in.Thank you.
4 out of 5
by A verified traveler

Very good

Posted 1 Jul 2024 on Hotels
Parking was juggled but not an issue . The hotel was a very good budget hotel . The breakfast was more than adequate . Staff were very friendly . It’s a great spot to do walking especially the peninsula walk . Nacho do is much quieter and cheaper than Funchal but we found very friendly
Comment from Hotel Management
16 Jul 2024 by Madalena, Hotel Management
Thank you for your comment. Our priority is the well-being of our guests. We look forward to seeing you again.
5 out of 5
by A verified traveler

Posted 17 Jun 2024 on Hotels
Super nice staff, great location.
Comment from Hotel Management
16 Jul 2024 by Madalena, Hotel Management
Thank you for your comment. Our priority is the well-being of our guests. We look forward to seeing you again.
5 out of 5
by A verified traveler

Valuable hotel.

Posted 23 Apr 2024 on Hotels
I arrive night time, but front lady was kindly. Than she recommended me good restaurant. Room was clean.. Nice breakfast. I definitely recommend this hotel. Thank you.
Comment from Hotel Management
10 Sep 2024 by Madalena, Hotel Management
Thank you for your comment. The well being of our guests is our first goal