Ratings based on 261 Verified Reviews

4.3 out of 5
82% of guests recommend
4.4 Room cleanliness
4.6 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 18 Aug 2024
No air conditioning. Very hot and uncomfortable to sleep in.
4 out of 5
by A verified traveler

Posted 15 Jul 2024
The overall theme of the hotel was good. The welcome drink was a really nice touch. Good value for money especially considering the location. Bar staff were not very attentive. Areas for improvement could include air-conditioning and tea/coffee making facilities in the rooms.
5 out of 5
by A verified traveler

Posted 6 Jul 2024
Check in was quick, lady at reception was helpful and helped me find free parking. They even offered to store luggage after check out.
5 out of 5
by A verified traveler from Chicago

Posted 6 Jun 2024
Wonderful experience. The front desk staff was kind, patient. The bar was cute and you can certainly sit outside. It's walkable to all of downtown shopping. The rooms are small, clean, and have what we needed (shampoo, soap, towels). Just as an FYI, there is parking available for 10 euros/night. Since we arrived late and were only staying 1 night, we were able to find street parking for cheaper. We enjoyed the welcome champagne. The included breakfast was very good! I would definitely recommend and will be back.
5 out of 5
by A verified traveler

Posted 3 Jun 2024
Nice place, bit old fashioned but excellent staff and so convenient to explore Funchal.
5 out of 5
by A verified traveler

Posted 2 Jun 2024
This property is incredible for the price, loads of rooftop space, great breakfast, balcony rooms as standard and Carina was a lovely receptionist and very welcoming.
5 out of 5
by A verified traveler

Posted 22 May 2024
Welcome champagne. Great explanation of the hotel
5 out of 5
by A verified traveler

Posted 16 Apr 2024
We highly recommend this hotel. It was in a very good location to get to the Mercado and the cable car, as well as any place in Funchal. We don’t recommend having a car in Funchal. It’s definitely a walking town. Special thanks to the receptionist. She makes the hotel a higher rating. She was very helpful with recommendations and overall being so dedicated to us having a terrific stay. We would stay here again, unfortunately it was already booked
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Apr 2024
4 out of 5
by A verified traveler

Posted 30 Mar 2024 on Hotels
Thank you for my early check in and welcome drink. I wish I could've stayed longer.