Ratings based on 41 Verified Reviews

3.8 out of 5
65% of guests recommend
3.8 Room cleanliness
4.2 Service & staff
3.5 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Canada

Posted 12 Aug 2018
Very quiet but outdated and dark no sun at all hence. A smell of mold
5 out of 5
by Nicky

Excellent, couldn't fault it

Posted 15 Jul 2017 on Hotels
For us this was a perfect stay, couldn't fault it. Lovely people, so generous, kind and thoughtful. An abundance of fresh produce daily left. Lovely accommodation, clean, with own small garden and patio with hammock. Private and peaceful - just what we wanted. A short walk to the centre of Santana with bars, restaurants and shops. Thank you to hosts Esteva and Monica - we would love to come back.
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Fantastic place to stay

Posted 8 Jan 2017
More than exceeded our expectations of a rural getaway. Fresh bread delivered each morning was a delight. Spacious accommodation and everything needed for a relaxing stay. Santana is a brilliant base for exploring the area - levada walks are stunning and easily accessible.
1 out of 5
by A verified traveler

damp and fusty not good for chest conditions

Posted 8 Jul 2016
Pros: nice location
Cons: sorting the smell of damp out
lovely location, owners very pleasant, but on entering the room the smell of damp hit you in the face, mosquitoes lots of them in the room, cats and kittens all over, decided not to stay moved on to another hotel
5 out of 5
Recommended
for Everyone
by A verified traveler

Fantastic host who couldn't do more for you

Posted 22 Feb 2015
Pros: The location, the quiet, how friendly and helpful the owner was.
Location: Walking
I had a fantastic stay. If you want somewhere quiet with fantastic views and a wonderful host then this is the place for you. It isn't for someone looking for a resort holiday, but for someone looking for a base to explore and to enjoy some relaxation.
4 out of 5
Recommended
for Students
by A verified traveler from england

Last minute booking

Posted 10 Nov 2014
Very personable and caring staff - excellent Santana baking produce for breakfast - slightly whacky but memorable.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Feb 2018 on Hotels
5 out of 5
by A verified traveler from La Chaux-de-Fonds

Posted 16 Jan 2018 on Ebookers
Chambres bien agencées, petit déjeuner directement dans la chambre et le pain amené frais du matin! La dame qui était là nous a bien conseillé et rendu service plusieurs fois :) Seul point négatif, salle de bain glaciale et humide. Heureusement dans la chambre il y avait de l'air conditionné!
2 out of 5
by A verified traveler

schöne Anlage, von innen leider katastrophal

Posted 25 Oct 2017
Cons: siehe oben...
Sehr nette Betreiber, leider ist die Unterkunft total feucht und riecht extrem muffig. Das Bad ist die reinste Katastrophe, das Abwasser kommt aus dem Boden (Fliesenfugen) raus, riecht wie in einer öffentlichen Toilette. Die Sofakissen im Wohnzimmer sind voller Flecken. Bei der Bettwäsche bzw. Bettdecke, bestehend aus einem Bettlaken + Kolderdecke prangte auf der Kolder ein dunkler unübersehbarer Fleck. Das Frühstück wird einem am Vortag in den Kühlschrank gelegt und jeden Morgen frisches warmes Brot an die Tür gehängt. Leider gibt es keinen frischen Kaffee sondern nur Instantkaffee und zum Belegen jeden Morgen das gleiche 1 Sorte Käse + 1 Sorte Schinken (immer die gleiche Sorte) und selbstgemachten Kompott im Glas der bei Verbrauch nachgefüllt wird (auch nur 1 Sorte vorhanden). Die Lage ist wunderbar und auch die Anlage an sich, wenn man sich ein bisschen mehr Mühe machen würde, vor allem was Sauberkeit, Instandhaltung, Einrichtung angeht.
5 out of 5
Recommended
for Couples
by A verified traveler from Hamburg, Germany

Calm and cosy

Posted 24 Aug 2017
Pros: It was very calm and private. No big tourist gathering.
Cons: We were very happy with everything.
Location: There is a big supermarket nearby. We made a path walk down a cliff and took the santana cable car up. Levada caldeirao verde is 10 min away by car.
We had a very nice stay at casas do pomar. The staff and the owner were very friendly and give us good recommendations about tours around santana. The room were very cosy and the beds soft. We had a big terrace to enjoy our included breakfast. The room was cleaned every day. For animal friends it's a great place. You have sweet cats around the neighborhood, also chickens and goats. Perfect for recreation.