Ratings based on 90 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from Rockland
Posted 1 Dec 2024
Excellent little cottage. Staff were fantastic. The welcome cocktail was a very nice unexpected addition. We are now looking for this hisbicus liquor
Comment from Hotel Management
1 Dec 2024 by Pedro, Hotel Management
Thank you so much!Best regards
by A verified traveler
Posted 15 Jul 2024
It was a very pleasant experience staying at that place.
"Rubius the cat made all the difference "
Solares is definitely a keeper.
Comment from Hotel Management
15 Jul 2024 by Marcos, Hotel Management
Thank so much Ed,Is really,our cat Rubius makes all the difference!Best regards,
by A verified traveler
Posted 30 Mar 2024
Unclean and dimly lit. Strange property.
Comment from Hotel Management
16 May 2024 by Solares del Sur, Hotel Management
They checked in at night,They checked out early in the morning.that is, they stayed only 1 nightAnd you told us, dimly litand strange property?
by A verified traveler
Beautiful little hideaway
Posted 24 Dec 2023 on HotelsThe grounds are beautiful, bursting with flowers that are clearly well tended to. Room itself has nice charm and a beautiful view of the lake. We arrived extremely late due to a flight delay, but we were met by a member of their staff who drove to the hotel after midnight to check us in. They also reached out to arrange our airport pickup, which was really appreciated. Staff was incredibly nice and made us feel very welcome. Breakfast delivery is to your door the night before, nice touch. We walked into town in about 30 minutes using the low road by the riverside, which we enjoyed. My only complaint is that the water sometimes worked in our unit, and sometimes didn’t come out of the taps at all. We didn’t bring this to the attention of the staff so I’m not sure if there was anything they could do to fix it.
by A verified traveler
The sweetest place
Posted 10 Nov 2023 on HotelsThis place is so cute and cozy. The food is delicious. The staff is so sweet! They arranged taxi pick up and drop off from the airport. The Wi-Fi is bad toward the further away cabanas, so might not be an idea location if you have to work. The food at the restaurant is excellent! Tours also pick up from this location.
Comment from Hotel Management
10 Nov 2023 by Pedro, Hotel Management
Thank you!!
by A verified traveler
Posted 12 Oct 2023
1. Mattress is out of shape and old, it's very uncomfortable to sleep on it.
2. Bath towels are very old and in bad shape, need replacements.
3. Internet service is poor in the cabin.
4. Breakfast service was unexpected, served the night before in the cabin.
Comment from Hotel Management
16 Oct 2023 by Solares del Sur, Hotel Management
Thank you
by A verified traveler
Posted 16 Feb 2023 on Hotels
Comment from Hotel Management
17 Feb 2023 by Solares del Sur, Hotel Management
Thank you!
by A verified traveler
Posted 20 Feb 2022
Loved this property during our stay. Everyday around 7 pm they came with a beautiful breakfast tray which made it very convient for morning excursions. The main girl that worked there made our stay super welcoming. Beds are comfortable and our room had a full size kitchen. Overall would stay here again
Comment from Hotel Management
14 Mar 2022 by Solares del Sur, Hotel Management
Thank you Violet,
Our bank advised us that you declined the lodging charge and the charge
of dinner in our restaurant.
The amounts were USD 207.90 and USD 49.50.
Please, we ask that you contact your bank urgently to accept the charges mentioned so that we
we can charge it.
We expect a prompt response.-
Thanks and regards,
Sergio
by A verified traveler
Excellent rooms but a little worn
Posted 23 Nov 2019 on HotelsClean, comfortable, plenty of hot water, and a great view. The space is showing wear around the edges. The staff is great. The breakfast is adequate, but barely. The WiFi is slow. Bottom line - there's nothing wrong with the rooms but there's nothing great about them either. This will work better for you if you have a car.
Comment from Hotel Management
26 Nov 2019 by PEDRO, Hotel Management
Thank you
by A verified traveler from Miami
Posted 5 Aug 2019
Value for the money. Very attentive service. Generous breakfast every morning in the room. Accoutrements in the room a little dated, but you came here for nature not to sleep in a room. The key system if you are used to american locks a little bit annoying. Takes practice. The view spectacular. But it's vacation, enjoy.
Comment from Hotel Management
5 Aug 2019 by Pedro, Hotel Management
Thank you
