Ratings based on 990 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Oct 2024
Fantastic stay. Quiet, clean and staff are very friendly and helpful. Will go there again.
by A verified traveler
Posted 2 Oct 2024
by A verified traveler from Fingal Bay
Posted 12 Sep 2024
It is walking distance to Macquarie Hospital, which is what I needed. Greatly improved from previous owners. More food choices & improved.
Comment from Hotel Management
30 Sep 2024 by Ben, Hotel Management
Dear Maree,Thank you for your kind review! We're delighted to hear that our location was convenient for your visit to Macquarie Hospital and that you've noticed improvements in our offerings since your last stay. We’re always striving to provide a great experience, and your feedback about the improved food choices is much appreciated. We look forward to welcoming you back in the future.Best regards,Ben NichollsGeneral ManagerMercure Sydney Macquarie Park
by A verified traveler
Posted 8 Sep 2024
Comment from Hotel Management
30 Sep 2024 by Ben, Hotel Management
Dear Samantha,Thank you for taking the time to share your feedback! We're glad to see you had a positive experience during your stay. If there is anything specific we could do to make your next visit even better, please don’t hesitate to let us know. We appreciate your support and hope to welcome you back soon.Best regards,Ben NichollsGeneral ManagerMercure Sydney Macquarie Park
by A verified traveler
Posted 30 Jul 2024
For the US$ we paid it was old in the rooms.
Shower had mould everywhere, exhaust fan filthy and didn’t work.
Bed was comfortable.
Staff were so nice
by A verified traveler
Posted 21 Jul 2024 on Lastminute
It’s was quite and away from the city
Comment from Hotel Management
22 Jul 2024 by Jermi , Hotel Management
Hi Ronald, Thank you for the review!sincerely,
by A verified traveler
Posted 18 Jul 2024 on Wotif
by A verified traveler
Posted 5 Jul 2024 on Wotif
Limited dining facilities however Breakfast was very satisfactory and dealt with in a timely and efficient manner
Comment from Hotel Management
8 Jul 2024 by Jermi , Hotel Management
Hi Lynn,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Jermi
by A verified traveler
Posted 30 Jun 2024 on Hotels
Good hotel well sited
Comment from Hotel Management
8 Jul 2024 by Jermi L, Hotel Management
Hi Vincent,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Jermi
by A verified traveler
Posted 21 Jun 2024 on Hotels
Comment from Hotel Management
23 Jun 2024 by Jermi, Hotel Management
Hi Simon,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
