Ratings based on 983 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Sep 2024
One of the best and good place
by A verified traveler
Posted 5 Sep 2024
Great stay for the price - only complaint is the air conditioning is noisy and old
by A verified traveler
Posted 25 Aug 2024
Very good place to stay!
Comment from Hotel Management
25 Aug 2024 by SK, Hotel Management
Dear Andrew,Thank you so much for your kind words! We're thrilled to hear that you had a great stay with us. It’s always our goal to provide a comfortable and welcoming experience for our guests, and we’re glad we could make your stay enjoyable.We look forward to welcoming you back in the future!Regards,SaadFOM
by A verified traveler
Posted 24 Aug 2024
Comment from Hotel Management
25 Aug 2024 by SK, Hotel Management
Dear Samantha,Thank you so much for your fantastic 5 out of 5 rating! We’re absolutely delighted that you had a wonderful stay with us. Your satisfaction is our top priority, and it’s great to know we hit the mark during your visit.We look forward to welcoming you back soon for another exceptional experience!Regards,SaadFOM
by A verified traveler
Posted 16 Aug 2024
Comment from Hotel Management
18 Aug 2024 by SK, Hotel Management
Dear Tim,Thank you so much for your wonderful 5-star review! We're delighted that you had a great stay, especially during a time when proximity to Macquarie University Hospital was crucial for you and your wife.It's heartening to hear that our location was convenient and that our reception staff provided the helpful and friendly service you deserve. Your feedback truly motivates us to continue delivering the best experience for our guests.Please don't hesitate to contact us if you need anything in the future. We look forward to welcoming you back whenever you're in the area.Regards,SaadFOM
by A verified traveler
Posted 8 Aug 2024
Very good atmosphere
Comment from Hotel Management
11 Aug 2024 by SK, Hotel Management
Dear Dash,Thank you so much for your fantastic 5-star rating! We're thrilled to hear that you had such a positive experience with us. Your kind words truly mean the world to our team, and we're delighted that we were able to meet your expectations.If there's anything more we can do for you in the future, please don't hesitate to reach out. We look forward to welcoming you back soon!Warm regardSaadFOM
by A verified traveler
Posted 6 Aug 2024
Comment from Hotel Management
7 Aug 2024 by SK, Hotel Management
Dear Alexandra,Thank you so much for taking the time to leave us a review! We are delighted to hear that you enjoyed your stay and rated us 4 out of 5. Your feedback is invaluable to us, and we're thrilled that we were able to meet your expectations.At MGSM Hotel and conference centre we continually strive to provide exceptional service and a memorable experience for all our guests. We would love to know what we can do to make your next stay with us a perfect 5-star experience. Your suggestions and insights are greatly appreciated as they help us to improve and better serve you in the future.We look forward to welcoming you back soon and making your next visit even more enjoyable.Warm regards,SaadFOM
by A verified traveler
Posted 16 Jul 2024
Comment from Hotel Management
18 Jul 2024 by SK, Hotel Management
Dear Sarah,Thank you so much for your 5 out of 5 rating! We're thrilled to hear that you had such a positive experience with us. We look forward to welcoming you back soon!Best regards,SaadFOM
by A verified traveler
Posted 24 Jun 2024 on Lastminute
Comment from Hotel Management
25 Jun 2024 by SK, Hotel Management
Dear Steven,Thank you for your feedback. We appreciate you enjoyed your stay with us. We would love to have you back for another great stay with us. Regards,SaadFOM
by A verified traveler
Posted 24 Jun 2024
Comment from Hotel Management
15 Jul 2024 by SK, Hotel Management
Dear Andrew, Thank you for your recent stay and for taking the time to leave a review. We're glad to hear that you enjoyed your visit overall, especially finding the bed comfortable and the room quiet and warm.We appreciate your constructive feedback regarding the size of the bathroom shower and any cleanliness concerns. Your comments are important to us, and we're addressing these areas with our team to ensure improvements.We hope to have the opportunity to welcome you back and provide an even more enjoyable stay. Thank you again for your valuable feedback.Regards,SaadFOM
