Ratings based on 753 Verified Reviews
3.8 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Oct 2024
Perfect
by A verified traveler from London
Posted 12 Sep 2024
Comfortable well appointed hotel with bar and really good restaurant. Staff service was exceptional!
Comment from Hotel Management
15 Sep 2024 by Prisca, Hotel Management
Dear Stephen, The whole team joins me in thanking you for your feedback and your comments following your stay at our hotel.It is a pleasure to read that everything went well, knowing that our priority is the satisfaction of all our customers.We look forward to seeing you again soon with us.Best regards,
by A verified traveler
Posted 2 Sep 2024
Comment from Hotel Management
5 Sep 2024 by Prisca, Hotel Management
Bonjour Mehmet Devrim, Nous vous remercions d'avoir pris le temps de nous faire un retour suite à votre séjour dans notre hôtel.Nous aurons plaisir à vous revoir prochainement parmi nous.Bien cordialement,
by A verified traveler
Posted 29 Aug 2024
This stay was 2 stars. The hotel is in need of updates, and there was no air conditioning in the communal areas despite the 38-degree heat. I was shocked by how expensive hotels in France are, given the poor quality.
Comment from Hotel Management
1 Sep 2024 by Prisca, Hotel Management
Dear Ali, Thank you for taking the time to write to us about your stay at Novotel Mâcon Nord Autoroute du Soleil.We are sorry that your stay did not fully meet your expectations.Rest assured the measures will be established to improve the quality of the services mentioned. Once again, we thank you for your comments and hope to regain your trust during a future stay.We hope we will welcome you in our hotel. Best regards,
by A verified traveler
Posted 28 Aug 2024 on Hotels
A lovely comfortable hotel. A bit dated but it was very clean and as already mentioned it was a comfortable stay.
Breakfast had a great choice and staff friendly.
Comment from Hotel Management
28 Aug 2024 by Prisca, Hotel Management
Dear Darron, It was a pleasure to read your comment regarding your stay at our hotel! Thank you very much for this feedback that I will quickly share with the team. We will see you soon.Best Regards,
by A verified traveler
Posted 19 Aug 2024
Having read recent reviews I was a little nervous but the property was fine.
Comment from Hotel Management
24 Aug 2024 by Prisca, Hotel Management
Dear Catriona, Thank you for taking the time to share your experience with us.We are happy to have given you a pleasant time in our hotel and hope to see you again soon with us.Best regards,
by A verified traveler
Posted 7 Aug 2024 on Hotels
Comment from Hotel Management
9 Aug 2024 by Prisca, Hotel Management
Bonjour, Nous vous remercions d'avoir pris le temps de nous faire un retour suite à votre séjour dans notre hôtel et sommes ravis de lire que tout se soit bien passé.Nous aurons plaisir à vous revoir prochainement parmi nous.Bien cordialement,
by A verified traveler
Posted 7 Aug 2024
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Comment from Hotel Management
9 Aug 2024 by Prisca, Hotel Management
Bonjour Emily, Nous vous remercions d'avoir pris le temps de nous faire un retour suite à votre séjour dans notre hôtel et sommes ravis de lire que tout se soit bien passé.Nous aurons plaisir à vous revoir prochainement parmi nous.Bien cordialement,
by A verified traveler
Posted 5 Aug 2024
Comment from Hotel Management
9 Aug 2024 by Prisca, Hotel Management
Bonjour Karin, Nous vous remercions d'avoir pris le temps de nous faire un retour suite à votre séjour dans notre hôtel.Nous aurons plaisir à vous revoir prochainement parmi nous.Bien cordialement,
by A verified traveler
Posted 17 Jul 2024 on Hotels
Comment from Hotel Management
17 Jul 2024 by Prisca, Hotel Management
Bonjour Catalin, Nous vous remercions d'avoir pris le temps de nous faire un retour suite à votre séjour dans notre hôtel.Nous aurons plaisir à vous revoir prochainement parmi nous.Bien cordialement,
