Ratings based on 190 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from Geneva
Posted 18 Jun 2023 on Ebookers
The hotel is a bit old. But clean and conveniently located
Comment from Hotel Management
25 Jun 2023 by Service réception, Hotel Management
Thank you for this description.Indeed the building was built in 1950 and the last renovations are from 2019.
by A verified traveler
Small town French feel
Posted 5 Jan 2023 on HotelsThe hotel has changed hands since the last time we stayed but the atmosphere remains. A bit quaint and we did have a room overlooking the river. Quite nice. Rooms are small but adequate. Breakfast is extra and just minimal with coffee and croissants. Front staff was very chatty and friendly. It is about 2 or 3 blocks to reach restaurants and we tried two different ones and both were quite good.
Comment from Hotel Management
7 Jan 2023 by Irène, Hotel Management
Many thanks for your feed backHope you will be back soon Regards
by A verified traveler
No service
Posted 14 Aug 2021 on HotelsThe building and the infrastructure of the hotel are very nice, very comfortable and well maintained, with enough modern furniture. the room is very clean.
Huawei board the management of the hotel aims to provide the most minimum service possible. the people at the reception are really unfriendly and the reception closes at 9 in addition to the lunch hours. If you arrive after 9, when the reception is closed, you have to deal with a machine that gives you a key or you have to go to the other Best Western 200 metres away where a friendly person will give you a key. There is no parking in the hotel, even if it is advertised, and cars go around the city looking for a spot to leave the cars. Breakfast is really minimal for the price, and you have to ask twice for an extra piece of baguette bread, forget fruits or any other fresh product food
Comment from Hotel Management
12 Sep 2021 by l, Hotel Management
Merci pour votre retour d'expérience sur votre séjour au sein de notre établissement.
Nous avons bien noté votre appréciation à propos du petit déjeuner.
Notre petit déjeuner Continental au tarif de 7€ propose pourtant un choix assez important de mets : Viennoiseries, Madeleines, Pain complet, Baguette, Beurre, Confiture, Nutella, Miel, Céréales, Fruits secs, Fruits frais, Compotes, Yaourts Maison, Fromage, Jus de fruits et Boissons chaudes. Et ce sans limitation dans le respect des normes Covid.
Au sujet de votre arrivée après 21h, Je pense que la description de l'hôtel sur notre page EXPEDIA a dû vous échapper, car les conditions d'enregistrement sont clairement annoncées. Bien à vous
by A verified traveler
Posted 18 Oct 2020 on Hotels
Everything was great about the hotel.
Perfect location, room was nice, breakfast was very good.
Lady in the reception was not kind, though.
by A verified traveler
City centre with nice view.
Posted 15 Oct 2019 on HotelsGood hotel for downtown Macon. The city itself doesn't have the best vibe but the hotel is in a very good location with an amazing view.
by A verified traveler
Overnight stop
Posted 8 Sep 2019 on HotelsThe receptionist spoke good English and was very helpful, polite and friendly. The breakfast was good with a number of homemade/local items.
by A verified traveler
Not as pleasing as before.
Posted 14 Aug 2019 on HotelsManagement has changed since we stayed 2 years ago and seems less customer oriented. The rooms are nice but this time had no view of the Saone river. The breakfast is insufficient for the price. Walkable from train station and to post office and cafes.
by A verified traveler from Derbyshire
Posted 29 May 2019
Good location near shops and restaurants. Facing river. Very helpful staff. Comfortable king size bed. Very clean all round.
by A verified traveler
Posted 10 Nov 2018 on Hotels
Simple, clean hotel in great location for wandering around the centre. Friendly staff provided good recommendations for local sights. Paid parking nearby.
Recommended
for Everyoneby A verified traveler from London
Very enjoyable stay
Posted 14 Sep 2018We had a one night stopover on the way to South of France. The lady on the desk was very welcoming. Suggested where we could park to not incur charges ( no hotel parking) the hotel overlooks the river and is in a great location. Very close to lots of bars and restaurants and the shops. Our room was well furnished and modern. The bed was extremely comfortable with such lovely pillows. The bathroom is very modern and spotless. We opted for breakfast the next morning which is €8 per person, which we thoroughly enjoyed. There is homemade jam and yoghurts. We would love to stay there again and see more of the town. When we checked out we expressed how happy we were with our stay and I think she is the owner was delighted that we enjoyed our stay. It’s so nice when you stay in a hotel that is not a chain. Definitely worth a stay.
