Ratings based on 974 Verified Reviews
3.1 Room cleanliness
3.5 Service & staff
3.2 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Nov 2024
Didnt give me a refund..wont use it again
by A verified traveler from Daingerfield
Posted 13 Nov 2024
by A verified traveler
Posted 9 Nov 2024
Had a little hiccup, but the issue was rectified in a timely manner. Super friendly people.
by A verified traveler
Posted 3 Nov 2024
That main picture was WILDLY inaccurate and needs to be changed. I signed up for one of the CABINS pictured (the ONLY picture on the site) and ended up in a tiny room. Had the staff not been so helpful in getting us into a cabin, my entire vacation would have been ruined. CHANGE THE PICTURE!!!
by A verified traveler
Posted 3 Nov 2024
Worst experience I ever had first of all we get to the room and it is freezing cold. It took over an hour for the room to warm up. They knew we were checking in. Had the door open mind you it’s a cabin so it’s not in a hotel it’s outside so the door was open. No heat on freezing cold whole night the air blow hot then cold right also, we asked for a early check out which would only been $100 refund because literally there was nothing to do in the town no restaurants opening nothing. The whole town was shut down refused to let us out of our reservation we had to them book a hotel four hours somewhere else and pay an extra 300 and something for one night will never recommend this place to anybody their corporate customer service number person was so rude and not helpful at all and was just extremely rude to me and will never stay there again
by A verified traveler from Mt Pleasant
Posted 30 Oct 2024
Loved everything about our stay
by A verified traveler
Posted 29 Oct 2024
by A verified traveler
Posted 27 Oct 2024
A little noisy, can hear activities from surrounding rooms.
by A verified traveler
Posted 27 Oct 2024
Nice cabins, only recommendation would be to put some type of shelf in the shower area to hold shampoo, conditioner, and body soap
by A verified traveler
Posted 26 Oct 2024
We thought we booked a cabin and when we got there we found out we got a regular hotel room which is old but was ok was clean but we were bummed
