Ratings based on 982 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Nov 2024
Comment from Hotel Management
4 Nov 2024 by Leah A, Hotel Management
Thank you for you review, Bomin!
by A verified traveler
Posted 3 Nov 2024
Comment from Hotel Management
4 Nov 2024 by Leah A, Hotel Management
Thank you for your 5-star review, Josh!
by A verified traveler
Posted 2 Nov 2024
Comment from Hotel Management
4 Nov 2024 by Leah A, Hotel Management
Thank you for your 5-star review, Gayle!
by A verified traveler
Posted 1 Nov 2024
Comment from Hotel Management
4 Nov 2024 by Leah A, Hotel Management
Thank you for your 5-star review, Terry!
by A verified traveler
Posted 28 Oct 2024
Comment from Hotel Management
7 Nov 2024 by Leah A, Hotel Management
Thank you for your review, Hanzhi!
by A verified traveler
Posted 27 Oct 2024
No hot water in our shower. Tepid at best. Some of the staff was very friendly, others not very.
Comment from Hotel Management
28 Oct 2024 by Leah A, Hotel Management
Thank you for your feedback. We’re sorry to hear about the challenges with your shower and the inconsistent service you experienced. Ensuring comfort and a warm welcome from every team member is important to us, so we’ll address this with our staff. Please don’t hesitate to reach out if you’d like to discuss your stay further.
by A verified traveler
Posted 25 Oct 2024
Great location. Beautiful views
Comment from Hotel Management
28 Oct 2024 by Leah A, Hotel Management
Thank you for the review, Thomas! We're so happy to hear you found Mission Point's location great and that you enjoyed our beautiful scene! We can't wait to welcome you back to the sunrise side of Mackinac Island!
by A verified traveler
Posted 20 Oct 2024
I have to say it is the first time for me to use Experdia, and the experience is terrible! Let me get on the list:
(1) First of all, the room is awfully small. For 600 hundreds dollars a night and that is the room we get? There is no sink in the restroom neither, can you even believe that?
(2) Another problem is the bug. So many tiny bugs in the room which is very gross
(3) Thirdly, the room wall is very thin. I mean, VERY THIN. We have two dogs. And whenever they hear anything on hall way, they bark, at midnight, at 2 am, at 3 am. This is terrible!
(4) Last but not least, on Experdia it said the breakfast is included. However, it is NOT! We have to pay for the breakfast and it is awfully expensive, too. To be fair, the breakfast is not that bad, but the key point is that we should not pay for that.
I need refund! Or I will NEVER use Experdia again.
Comment from Hotel Management
23 Oct 2024 by Leah A, Hotel Management
We are truly sorry to hear about your recent experience and appreciate you taking the time to share your concerns. It is disappointing to learn that your stay did not meet your expectations, and we apologize for the inconveniences you encountered. We will be working with Expedia to ensure that any issues with misinformation are cleared up.
by A verified traveler
Posted 20 Oct 2024
The lovely green lawn you see in the photos is covered in dog poop, COVERED, every 2" minimum. Don't even think of a picnic lunch there. I felt so sorry for the Brides that had to walk though this to get to the lovely gazebo to marry. What a way to start a marriage, in the crapper literally :(
Comment from Hotel Management
23 Oct 2024 by Leah A, Hotel Management
Lois, we sincerely apologize for your experience and understand your concerns. We are addressing this issue with our team to ensure the grounds are maintained at the highest level.
by A verified traveler
Posted 19 Oct 2024
Comment from Hotel Management
21 Oct 2024 by Leah A, Hotel Management
Thank you for your 5-star review, Rosemary!
