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White Lace Motor Inn

4.0 star property
Colonial motel with free breakfast and an outdoor pool

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Photo gallery for White Lace Motor Inn

Outdoor pool, open 7:30 AM to 8:00 PM, sun loungers
Front of property
BBQ/picnic area
Desk, iron/ironing board, free WiFi, bed sheets
Private kitchenette

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Pool
  • Parking included
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Standard Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Microwave
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for One Bedroom Apartment

Living area

One Bedroom Apartment

Highlights

Separate dining area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
  • 60 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Disabled Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Disabled Twin Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Microwave
Freezer
  • 26 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Superior Queen

Desk, iron/ironing board, free WiFi, bed sheets

Superior Queen

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Separate bedroom
Private bathroom
Shower/tub combination
Hair dryer
Microwave
  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room

8.8 out of 10
Excellent
(30 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Microwave
Freezer
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Spa

Desk, iron/ironing board, free WiFi, bed sheets

Superior Spa

8.4 out of 10
Very good
(5 reviews)

Highlights

Private indoor hot tub
Air conditioning
Mini-fridge
Flat-screen TV
Separate bedroom
Shower/tub combination
Private bathroom
Jetted bathtub
  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Two Bedroom Family Room

Desk, iron/ironing board, free WiFi, bed sheets

Two Bedroom Family Room

8.6 out of 10
Excellent
(8 reviews)

Highlights

Balcony
Air conditioning
Full-sized refrigerator/freezer
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Microwave
  • 40 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Bed

View all photos for Courtyard Twin

Desk, iron/ironing board, free WiFi, bed sheets

Courtyard Twin

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Microwave
Freezer
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed

View all photos for Studio 6

Desk, iron/ironing board, free WiFi, bed sheets

Studio 6

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Separate bedroom
  • 86 sq m
  • Sleeps 6
  • 4 Twin Beds and 1 King Bed OR 6 Twin Beds

Disabled Twin Room

  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

Standard Queen

  • Sleeps 2
  • 1 Queen Bed

Family Two-Bedroom Suite

  • Sleeps 5
  • 1 Twin Bed and 2 Queen Beds

Superior SPA Room

  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

Standard Twin

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Courtyard Twin

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Superior Queen

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

One-Bedroom Apartment

  • Sleeps 4
  • 1 Queen Bed and 1 Twin Sofa Bed

Budget Room

  • Sleeps 3
  • 1 Queen Bed

Studio (6 Guests)

  • Sleeps 6
  • 1 Queen Bed and 4 Twin Beds
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About the neighborhood

Map
73 Nebo Rd, West Mackay, QLD, 4740

What's nearby

  • Mackay Enertainment and Convention Centre - 20 min walk - 1.7 km
  • Mackay Base Hospital - 2 min drive - 1.5 km
  • Caneland Central - 2 min drive - 2.3 km
  • Bluewater Lagoon - 2 min drive - 2.3 km
  • Harrup Park - 3 min drive - 2.6 km

Getting around

  • Mackay Station - 5 min drive
  • Mackay, QLD (MKY) - 6 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪The Coffee Club - ‬3 min drive
  • ‪KFC - ‬13 min walk
  • ‪Hungry Jack's - ‬2 min drive
  • ‪Austral Hotel - ‬2 min drive

About this property

White Lace Motor Inn

Upscale motel near Mackay Base Hospital
Located close to Mackay Enertainment and Convention Centre and Mackay Regional Botanic Gardens, White Lace Motor Inn provides free to-go breakfast, a free daily manager's reception, and a terrace. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool with sun loungers
  • Free self parking
  • Tour/ticket assistance, luggage storage, and barbecue grills
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at White Lace Motor Inn include thoughtful touches such as first-run movies and air conditioning, in addition to amenities like free WiFi and free bottled water.
More amenities include:
  • Free toiletries and hair dryers
  • 32-inch flat-screen TVs with premium channels and first-run movies
  • Microwaves, toasters, and freezers

Languages

English

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  • Free WiFi
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8.6 out of 10, Excellent, 658 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available 7:30 AM to 10:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Free Light Breakfast Bar

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • 3 buildings
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • First-run movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Freezer
  • Microwave
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 7:00 PM) and Saturday - Sunday (8:30 AM - 7:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 62 mi (100 km) of the property will not be allowed to check in
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 7:30 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 13 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

White Lace Motor Inn West Mackay
White Lace Motor Inn
White Lace Motor West Mackay
White Lace Motor
White Lace Motor Inn Motel
White Lace Motor Inn West Mackay
White Lace Motor Inn Motel West Mackay

Frequently asked questions

Does White Lace Motor Inn have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:30 AM–8:00 PM.

Is White Lace Motor Inn pet-friendly?

No, only service animals are welcome at the property.

How much is parking at White Lace Motor Inn?

Self parking is free at this property.

What time is check-in at White Lace Motor Inn?

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM. After-hours check-in is not available.

What time is check-out at White Lace Motor Inn?

Check-out is at 10:00 AM.

Where is White Lace Motor Inn located?

Located in West Mackay, this motel is within 1 mi (2 km) of Mackay Base Hospital, Mackay Regional Botanic Gardens, and Mackay Enertainment and Convention Centre. Caneland Central and Bluewater Lagoon are also within 2 mi (3 km).

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White Lace Motor Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 420 out of 873 reviews
Rating 8 - Good. 317 out of 873 reviews
Rating 6 - Okay. 90 out of 873 reviews
Rating 4 - Poor. 30 out of 873 reviews
Rating 2 - Terrible. 16 out of 873 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Zimri

Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 1 night in Jun 2025

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything. Clean basic room with comfy bed. Man at reception was very patient and helpful.
Stayed 1 night in Apr 2025

2/10 Terrible

Thachakorn

Disliked: Amenities, property conditions & facilities
I recently stayed at this hotel and was quite disappointed with the service. The front desk staff lacked hospitality and seemed unfriendly. In room 38A, the toilet water was running nonstop day and night, which was both noisy and wasteful. The room itself was not well maintained — the door had visible dirty fingerprints, and the furniture was poorly arranged, making it impossible to open the closet properly. Overall, it felt like attention to detail and guest comfort were not priorities.
Stayed 1 night in Jun 2025

10/10 Excellent

Sue

Liked: Amenities
The room was lovely and clean. The bed was extremely comfortable and relaxing. Check in was easy and friendly. I will be staying here again.
Stayed 1 night in Feb 2025

4/10 Poor

Brad

Disliked: Cleanliness, amenities, property conditions & facilities
Carpet and interior very old and outdated. Shower taps didn’t stop dripping all night.
Stayed 1 night in Mar 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great motel

Great motel, 3 night stay for business. Great staff
Stayed 3 nights in Oct 2024

6/10 Okay

Anthony

Disliked: Cleanliness, staff & service, property conditions & facilities
Good location but very noisy an property could do with refurbishment
Stayed 1 night in Jan 2025

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

My stay was great - easy to get through the office and staff member was friendly
Stayed 1 night in Sep 2024

10/10 Excellent

Tarita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and the bed was very comfortable. We had a good nights sleep.
Stayed 1 night in Sep 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Property has character
Stayed 3 nights in Nov 2024

10/10 Excellent

KEVIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
always stay there when in mackay
Stayed 1 night in Aug 2024

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Propertt is very clean and in a good area
Stayed 1 night in Oct 2024

8/10 Good

Garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel at a good price.
Stayed 2 nights in May 2024

6/10 Okay

Sertpornsiri

Liked: Staff & service
Not to bad
Stayed 1 night in Jan 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Manager was very accommodating and it was a hassle free, enjoyable stay. Our room was massive, plenty of cupboard space, the entire place was free of riff raff and all other guests were comfortable and socialised with ease
Stayed 1 night in Oct 2024

8/10 Good

Bradley

Liked: Staff & service
Overall a good place to stay.
Stayed 2 nights in Mar 2024

10/10 Excellent

Hira

Liked: Cleanliness, staff & service, property conditions & facilities
Exceptionally clean room and helpful staff
Stayed 1 night in Aug 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alan is a great host. The rooms are great, breakfast is good, great location, and great outdoor patio.
Stayed 7 nights in Aug 2024

10/10 Excellent

Maureene

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for travellers.
Stayed 1 night in Aug 2023

8/10 Good

Jodi

Liked: Staff & service
Rooms a bit dated, but handy location and staff very helpful. We quite regularly stay here when in town
Stayed 2 nights in Apr 2024

2/10 Terrible

Jay

Disliked: Staff & service, property conditions & facilities
Didn’t serve Breakfast after being mention that it’s including stay.
Stayed 1 night in Dec 2024

4/10 Poor

Sarah

Disliked: Property conditions & facilities
The rooms are vey dated and need renovating badly. The free breakfast was terrible all the cereals were stale.
Stayed 1 night in Dec 2024

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 1 night in May 2023

10/10 Excellent

Clayton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good stay everything U need is a short walk away
Stayed 12 nights in Feb 2024

8/10 Good

Bec

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apart from the noise of the planes it was nice. Rooms need a little refurbishment but otherwise good.
Stayed 1 night in Sep 2024