See all properties

Oaks Mackay Carlyle Suites

4.0 star property
Hotel in Mackay with an outdoor pool

Choose dates to view prices

Photo gallery for Oaks Mackay Carlyle Suites

Outdoor pool
Fridge, microwave, electric kettle
Exterior
Desk, laptop workspace, iron/ironing board, free WiFi
Desk, laptop workspace, iron/ironing board, free WiFi
Located in the heart of the business district, Oaks Mackay Carlyle Suites offers a tranquil retreat. Unwind by the outdoor pool or take advantage of dry cleaning/laundry services and luggage storage for a seamless stay. Previous guests have praised this hotel’s convenient location.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Room service
  • Free WiFi
  • Air conditioning
  • Laundry
The current price is P6,647
P7,312 total
includes taxes & fees
Feb 23 - Feb 24

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Hotel Room

Desk, laptop workspace, iron/ironing board, free WiFi

Hotel Room

Highlights

Balcony
Air conditioning
Heating
Refrigerator
LED TV
Clothes dryer
Hair dryer
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

Fridge, microwave, electric kettle

Apartment, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Refrigerator
Dishwasher
  • 70 sq m
  • Sleeps 4
  • 2 King Beds OR 4 Twin Beds

View all photos for Apartment, 1 Bedroom

Desk, laptop workspace, iron/ironing board, free WiFi

Apartment, 1 Bedroom

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Refrigerator
Dishwasher
  • 61 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Hotel Room (No Housekeeping)

Desk, laptop workspace, iron/ironing board, free WiFi

Hotel Room (No Housekeeping)

Highlights

Balcony
Air conditioning
Heating
Refrigerator
LED TV
Clothes dryer
Hair dryer
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Bedroom Apartment (No Housekeeping)

Desk, laptop workspace, iron/ironing board, free WiFi

1 Bedroom Apartment (No Housekeeping)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Refrigerator
Dishwasher
  • 61 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 2 Bedrooms (No Housekeeping Service)

Fridge, microwave, electric kettle

Apartment, 2 Bedrooms (No Housekeeping Service)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Refrigerator
Dishwasher
  • 70 sq m
  • Sleeps 4
  • 2 King Beds OR 4 Twin Beds

View all photos for 3 Bedroom Dual Key Apartment (No Housekeeping)

Fridge, microwave, electric kettle

3 Bedroom Dual Key Apartment (No Housekeeping)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Refrigerator
Dishwasher
  • 103 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed OR 1 Queen Bed, 1 King Bed and 2 Twin Beds

View all photos for 3 Bedroom Dual Key Apartment

Fridge, microwave, electric kettle

3 Bedroom Dual Key Apartment

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Refrigerator
Dishwasher
  • 103 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed OR 1 Queen Bed, 1 King Bed and 2 Twin Beds

View all photos for 2 Bedroom Dual Key Apartment

Desk, laptop workspace, iron/ironing board, free WiFi

2 Bedroom Dual Key Apartment

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Refrigerator
Dishwasher
  • 93 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Three Bedroom Dual Key Apartment

Desk, laptop workspace, iron/ironing board, free WiFi

Three Bedroom Dual Key Apartment

  • Sleeps 6
  • 3 King Beds

View all photos for Two Bedroom Apartment

Desk, laptop workspace, iron/ironing board, free WiFi

Two Bedroom Apartment

  • Sleeps 4
  • 2 King Beds

View all photos for Two Bedroom Dual Key Apartment

Desk, laptop workspace, iron/ironing board, free WiFi

Two Bedroom Dual Key Apartment

  • Sleeps 4
  • 2 King Beds

View all photos for One Bedroom Apartment

Desk, laptop workspace, iron/ironing board, free WiFi

One Bedroom Apartment

  • Sleeps 2
  • 1 Queen Bed

View all photos for Hotel Room

Desk, laptop workspace, iron/ironing board, free WiFi

Hotel Room

  • Sleeps 2
  • 1 King Bed

Similar properties

Spa

Quest Mackay on Gordon

  • Pool
  • Spa
  • Free WiFi
  • Air conditioning
9.2 out of 10, Wonderful, 383 reviews
The price is P6,680
P7,348 total
includes taxes & fees
Feb 22 - Feb 23
Quest Mackay on Gordon
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
23 Alfred Street, Mackay, QLD, 4740

What's nearby

  • Mackay Enertainment and Convention Centre - 11 min walk
  • Caneland Central - 2 min drive
  • Bluewater Lagoon - 2 min drive
  • Harrup Park - 3 min drive
  • Mackay Base Hospital - 5 min drive

Getting around

  • Mackay Station - 7 min drive
  • Mackay, QLD (MKY) - 8 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪The Grazing Goat Cafe - ‬10 min walk
  • ‪Palace Hotel - ‬10 min walk
  • ‪Burger Urge - ‬4 min walk
  • ‪Zambrero - ‬10 min walk

About this property

Oaks Mackay Carlyle Suites

Upscale hotel in the business district
Oaks Mackay Carlyle Suites provides dry cleaning/laundry services and more. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool
  • A front-desk safe, smoke-free premises, and an elevator
  • Luggage storage and tour/ticket assistance
Room features
All guestrooms at Oaks Mackay Carlyle Suites boast thoughtful touches such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi.
Other amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Showers, hair dryers, and shampoo
  • LED TVs with cable channels and DVD players
  • Wardrobes/closets, balconies, and refrigerators

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • Outdoor pool

Family friendly

  • DVD player
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 1 building
  • 6 floors
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • LED TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Microwave
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Dryer
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 percent for credit card payments
The front desk is open Monday - Friday (9:00 AM - 8:00 PM) and Saturday - Sunday (9:00 AM - 6:00 PM)
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from January 30 2025 to February 14 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for AUD 20 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 1 per stay

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: AUD 20 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher

Property is also known as

Oaks Carlyle Aparthotel Mackay
Oaks Carlyle Aparthotel
Oaks Carlyle Mackay
Oaks Carlyle
Oaks Carlyle
Oaks Carlyle Mackay
Oaks Mackay Carlyle Suites Hotel

Frequently asked questions

Does Oaks Mackay Carlyle Suites have a pool?

Yes, this property has an outdoor pool. The property will be renovating the pool from January 30 2025 to February 14 2025 (completion date subject to change).

How much does it cost to stay at Oaks Mackay Carlyle Suites?

As of Feb 16, 2025, prices found for a 1-night stay for 2 adults at Oaks Mackay Carlyle Suites on Feb 23, 2025 start from P 6,646.97, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Oaks Mackay Carlyle Suites pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Oaks Mackay Carlyle Suites?

Check-in start time: 2 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Oaks Mackay Carlyle Suites?

Check-out is at 10 AM.

Where is Oaks Mackay Carlyle Suites located?

Located in the heart of Mackay, this hotel is within a 15-minute walk of Ken Burgess Orchid House, Mackay Enertainment and Convention Centre, and Jubilee Park. Artspace Mackay and Bluewater Lagoon are also within 1 mi (2 km).

Oaks Mackay Carlyle Suites Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 139 out of 345 reviews
Rating 8 - Good. 138 out of 345 reviews
Rating 6 - Okay. 39 out of 345 reviews
Rating 4 - Poor. 17 out of 345 reviews
Rating 2 - Terrible. 12 out of 345 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Yunfeng

Liked: Staff & service
Disliked: Property conditions & facilities

10/10 Excellent

Caitlin

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

MARK

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Oct 2024

10/10 Excellent

Axel

Stayed 1 night in Oct 2024

10/10 Excellent

Kadiatu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Elyce

Stayed 1 night in Sep 2024

6/10 Okay

Dodie

The overall interior was very unwelcoming - dark and dingey.
Stayed 1 night in Sep 2024

8/10 Good

Anthony

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, good value for money.
Overall good value for money, convenient location. Had a small issue with the TV not working, but no big deal as it was a late night stay anyway so I didn't bother contacting anyone about it. Would stay here again for the convenience on my next visit.
Stayed 1 night in Jul 2024

8/10 Good

Emma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helped me with an early check in
Stayed 1 night in Jul 2024

8/10 Good

Emma

Stayed 1 night in Jul 2024

8/10 Good

Adam

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

2/10 Terrible

Nicole

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Lauren

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked online & came to the property to find they had no rooms & weren’t sure how the booking went through but were able to work it out & give me a beautiful 2 bedroom unit it was huge & beautiful!!
Stayed 1 night in May 2024

8/10 Good

Garry

Business traveler
Liked: Staff & service, amenities
The apartment was fine it was clean and had everything we needed. The only downside was the screen door to the balcony wouldn’t open properly, the tiles on the balcony floor were all lifting up and could be a trip hazard. The balcony also needed a good pressure clean.
Stayed 3 nights in Feb 2024

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked the interior and design of the 1 bedroom apartment we stayed in. My wife and I were pleasantly surprised that the apartment absolutely corresponded to the photographs presented on the hotel website. (It often happens that everything looks beautiful in the photo, but not in reality). All furniture is in excellent condition, clean, cozy, comfortable. Another nice addition is that the hotel is located near the Queen's Park, that is convenient for morning walks or exercise.
Stayed 1 night in Feb 2024

8/10 Good

Nicole

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Dec 2023

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Cassandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has everything you need for a short or extended stay! Its modern and up to date! Beds confortable! We did have issues with wifi and rooms not quite soundproof (apologies to the floor we were on my son was exceptionally loud and obnoxious. ) loved sitting on the balcony and watching the bats
Stayed 2 nights in Jan 2024

6/10 Okay

Daniel

Traveled with group, Business traveler
Noisy at night due to being near pub . Apartment only had 1 bathroom for 2 rooms

8/10 Good

Tony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booking and check-in were straight forward, easy and professional. Room: clean with exception of crockery (dishes) and glasses, which we had to wash. This may be a consequence of only a single sachet of dishwashing liquid and a single dishwasher capsule being provided for multi-day stays. Maybe the hotel would consider providing sufficient washing liguid/capsules for length of stay. Overall, the apartment was very clean, well appointed and quiet. We would recommend this property, and will stay again. Check Out: straight forward with no delays.
Stayed 3 nights in Nov 2023

6/10 Okay

Nick

Business traveler
Liked: Cleanliness
The position was not good. Bit of a walk to go anywhere
Stayed 2 nights in Nov 2023

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unit had everything we needed for our stay
Stayed 2 nights in Nov 2023

8/10 Good

Kathy

Liked: Cleanliness, property conditions & facilities
It suited our stay
Stayed 1 night in Sep 2023

6/10 Okay

Peter

Stayed 2 nights in Sep 2023