Ratings based on 780 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Dec 2024
by A verified traveler
Posted 23 Nov 2024
Friendly staff, great rooms
Comment from Hotel Management
25 Nov 2024 by Mantra Mackay, Hotel Management
Thank you so much for your review and feedback, the whole team are super happy to receive great feedback.
by A verified traveler from Clarence Town
Posted 28 Oct 2024
Was ok
Comment from Hotel Management
12 Nov 2024 by Mantra Mackay, Hotel Management
Good morning,Thank you for your feedback! We're glad to hear your stay was okay. If there’s anything specific we can do to improve your experience next time, please don’t hesitate to let us know. We hope to welcome you back in the future!Kind regards,Mantra Mackay
by A verified traveler
Posted 17 Sep 2024 on Wotif
Nice view, bed very comfortable.
Toilet very uncomfortable to sit on, walls were dirty, floor was sticky. For the price paid for 1 night 2pm to 10am so like most places not even 24hours the supplied condiments (chips, softdrink etc) was way to exepensive. Had to find alternate food/drink as theirs was closed. Ok stay but not again.
Comment from Hotel Management
12 Nov 2024 by Mantra Mackay, Hotel Management
Good morning, Kirrily,Thank you for sharing your feedback. We're glad to hear you enjoyed the view and found the bed comfortable. However, we sincerely apologies for the issues you encountered with the toilet, cleanliness, and the pricing of our condiments. Your experience is important to us, and we'll be addressing these concerns with our team to ensure improvements are made. We also regret that our food and beverage options were not convenient for you during your stay. We appreciate your comments and hope you’ll consider giving us another chance in the future. Safe travels!Mantra Mackay
by A verified traveler from Kinka Beach
Posted 19 Aug 2024
The restaurant was amazing, the menu was al a carte and the meals were absolutely divine... and don't get me started on the dessert menu!!
Comment from Hotel Management
20 Aug 2024 by Mantra Mackay, Hotel Management
We thank you for your review
by A verified traveler
Posted 17 Aug 2024 on Hotels
Comment from Hotel Management
20 Aug 2024 by Mantra Mackay, Hotel Management
We thank you for your review
by A verified traveler
Posted 12 Aug 2024 on Wotif
I’ve stayed here a number of times over the past 5-6 years & have never seen an establishment go downhill so quickly.
Comment from Hotel Management
15 Aug 2024 by Mantra Mackay, Hotel Management
Thank you for your review
by A verified traveler
Posted 12 Aug 2024 on Wotif
Great location right at the marina
Comment from Hotel Management
15 Aug 2024 by Mantra Mackay, Hotel Management
Thank you for your review
by A verified traveler
Posted 3 Aug 2024
Comment from Hotel Management
15 Aug 2024 by Mantra Mackay, Hotel Management
Thank you for your review
by A verified traveler
Posted 31 Jul 2024 on Wotif
A bit tired and needs a spruce up. Excellent food. Staff was excellent. Reasonably quiet. Gym was useless - zero weight equipment.
Comment from Hotel Management
15 Aug 2024 by Mantra Mackay, Hotel Management
Thank you for your review
