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Aparthotel

Pacific Sands Apartments

4.5 star property
Stylish beach retreat with outdoor pool

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Photo gallery for Pacific Sands Apartments

View from room
Sports facility
Reception
3 bedrooms, individually decorated, individually furnished
32-inch Smart TV with digital channels, TV

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Pool
  • Barbecue grill
  • Parking included
  • Outdoor Space
  • Air conditioning

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Apartment, 2 Bedrooms

3 bedrooms, individually decorated, individually furnished

Apartment, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • 71 sq m
  • 2 bedrooms
  • 1 bathroom
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for King Executive Room with Balcony

3 bedrooms, individually decorated, individually furnished

King Executive Room with Balcony

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
Mini-fridge
Smart TV
  • 42 sq m
  • Studio
  • 1 bathroom
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Studio

3 bedrooms, individually decorated, individually furnished

Executive Studio

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
Mini-fridge
Smart TV
Ceiling fan
  • 40 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Apartment, 2 Bedrooms

3 bedrooms, individually decorated, individually furnished

Executive Apartment, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • 7 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Apartment, 2 Bedrooms (Interconnecting)

3 bedrooms, individually decorated, individually furnished

Apartment, 2 Bedrooms (Interconnecting)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
Smart TV
Ceiling fan
Blackout drapes/curtains
  • 2 bedrooms
  • 2 bathrooms
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Room Studio

3 bedrooms, individually decorated, individually furnished

King Room Studio

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
Mini-fridge
Smart TV
Ceiling fan
  • 40 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Apartment, 3 Bedrooms (Interconnecting)

3 bedrooms, individually decorated, individually furnished

Apartment, 3 Bedrooms (Interconnecting)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
Smart TV
Washing machine
Ceiling fan
  • 3 bedrooms
  • 2 bathrooms
  • River view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Apartment, 1 Bedroom

Living room

Apartment, 1 Bedroom

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • 62 sq m
  • 1 bedroom
  • 1 bathroom
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed
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About the neighborhood

Map
3 Kirribilli Avenue, East Mackay, QLD, 4740

What's nearby

  • Harrup Park - 3 min drive - 2.3 km
  • Caneland Central - 4 min drive - 3.3 km
  • Bluewater Lagoon - 4 min drive - 3.3 km
  • Mackay Base Hospital - 7 min drive - 5.9 km
  • Mackay Marina Village & Shipyard - 10 min drive - 8.5 km

Getting around

  • Mackay Station - 9 min drive
  • Mackay, QLD (MKY) - 9 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Palace Hotel - ‬3 min drive
  • ‪Burger Urge - ‬3 min drive
  • ‪Jamaica Blue - ‬3 min drive
  • ‪Hog's Breath Cafe - ‬3 min drive

About this property

Pacific Sands Apartments

Stylish beach retreat with outdoor pool
Guests at this beach aparthotel will appreciate convenient onsite amenities such as barbecue grills and a picnic area. Each apartment features a kitchen with a microwave, plus free WiFi and a Smart TV with digital channels. A TV, a coffee/tea maker, and a ceiling fan are among the other amenities available to guests. Weekly housekeeping is available.
Pacific Sands Apartments offers 51 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Accommodations at this 4.5-star aparthotel have kitchens with microwaves and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. 32-inch Smart televisions come with digital channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided weekly.

Recreational amenities at the aparthotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

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Lanai Riverside Apartments

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8.8 out of 10, Excellent, 436 reviews
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Property amenities

Beach

  • Beach nearby
  • Beach towels

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Toaster

Bedrooms

  • 3 bedrooms
  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Living spaces

  • Window screens

Entertainment

  • 32-inch smart TV with digital channels

Outdoor areas

  • Barbecue grill
  • Garden
  • Picnic area

Laundry

  • Dry cleaning/laundry service

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • Elevator
  • Designated smoking areas

Services and conveniences

  • Blackout drapes
  • Guidebooks
  • Housekeeping (weekly)
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Restaurant dining guides
  • Vending machine

Location highlights

  • Near the airport
  • Near the ocean

Things to do

  • Bicycle rentals
  • Health club (partner property) nearby
  • Hiking/biking trails nearby
  • Outdoor pool (guest access) nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 51 units
  • 8 floors
  • Bicycle rentals
  • Built in 2015
  • Connecting units available
  • Garden
  • Individual decor
  • Individual furnishings
  • Reception hall

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 3.52 percent for credit card payments
The front desk is open Monday - Friday (7:00 AM - 5:00 PM) and Saturday - Sunday (9:00 AM - 5:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property is not suitable for guests who are required to quarantine, due to the property's communal areas.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 150.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3.52 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Direct Hotels Pacific Sands East Mackay
Direct s Pacific ds Mackay
Direct Pacific Sands East Mackay
Property Vine Pacific Sands
Direct Hotels Pacific Sands
Pacific Sands Apartments Aparthotel
Pacific Sands Apartments East Mackay
Pacific Sands Apartments Aparthotel East Mackay

Frequently asked questions

Does Pacific Sands Apartments have a pool?

Yes, this property has an outdoor pool.

Is Pacific Sands Apartments pet-friendly?

No, pets are not allowed at this property.

How much is parking at Pacific Sands Apartments?

Self parking is free at this property.

What time is check-in at Pacific Sands Apartments?

Check-in start time: 2:00 PM; Check-in end time: 5 PM.

What time is check-out at Pacific Sands Apartments?

Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).

Where is Pacific Sands Apartments located?

Located in East Mackay, this luxury aparthotel is within 3 mi (5 km) of Harrup Park, Mackay Enertainment and Convention Centre, and Bluewater Lagoon. Caneland Central and Mackay Base Hospital are also within 6 mi (10 km).

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Pacific Sands Apartments Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 190 out of 427 reviews
Rating 8 - Good. 143 out of 427 reviews
Rating 6 - Okay. 60 out of 427 reviews
Rating 4 - Poor. 20 out of 427 reviews
Rating 2 - Terrible. 14 out of 427 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Genette

Liked: Cleanliness, amenities, property conditions & facilities, communication
I found that the reception is to I met with at the property was very accommodating and explained everything with clear detail it was a pleasure to have stayed
Stayed 1 night in Feb 2025

10/10 Excellent

Judith

Liked: Cleanliness, property conditions & facilities, communication
Very convenient place to stay as close to airport and to Mackay city centre.
Stayed 5 nights in Aug 2024

10/10 Excellent

Brady

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent place to stay, well maintained, clean, tidy and quiet
Stayed 2 nights in Aug 2024

8/10 Good

David

Liked: Cleanliness, communication
Apartment was fine, heavily used though and some things were wornout or broken ( no knob on the ceiling fan switch, one window wouldn't close properly). But the staff were very friendly and the area was very quiet.
Stayed 6 nights in Mar 2025

6/10 Okay

Emma

The elevator stopped working and we were in the top story. Dust on the top of doors.
Stayed 1 night in Apr 2025

10/10 Excellent

Bruce

Liked: Cleanliness, amenities, property conditions & facilities, communication
Was a good place to stay
Stayed 1 night in Oct 2023

10/10 Excellent

wayne

Liked: Property conditions & facilities, communication
Quiet location
Stayed 2 nights in Aug 2024

10/10 Excellent

TONI

Liked: Cleanliness, amenities, property conditions & facilities, communication
great location, staff helpful and friendly
Stayed 1 night in Jul 2023

10/10 Excellent

Kingsly

Liked: Cleanliness, property conditions & facilities
Excellent reception polite and informative Very quite and close to all shopping beaches Fuss free stay everything required in a self contained apartment
Stayed 4 nights in Jun 2024

8/10 Good

Dallas

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place to stay. Nicely sized and comfortable rooms.
Stayed 3 nights in Sep 2022

10/10 Excellent

Kim

Liked: Cleanliness, property conditions & facilities, communication
Easy checking in and the staff where very friendly and helpful
Stayed 2 nights in Jan 2023

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff were amazing very polite abd professional. Not enough close by eateries or bars.
Stayed 7 nights in Sep 2024

10/10 Excellent

Judith

Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff were excellent / nice quite apartment.
Stayed 7 nights in Apr 2024

10/10 Excellent

Kieryn

Liked: Cleanliness, amenities, communication
Fantastic place to stay. Close to lord of fun things and the beach.
Stayed 3 nights in Sep 2022

10/10 Excellent

Amber

Liked: Cleanliness, room comfort, communication

Nice Hotel

Friendly staff, clean rooms. Really nice showers.
Stayed 7 nights in Mar 2023

8/10 Good

Miller

Liked: Cleanliness, amenities, property conditions & facilities, communication
The beds are too soft.
Stayed 1 night in Sep 2024

8/10 Good

Carol

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was spacious snd reasonably priced.
Stayed 1 night in Aug 2023

10/10 Excellent

Janet

Liked: Cleanliness, amenities, property conditions & facilities, communication
Comfortable and modern
Stayed 2 nights in Jun 2024

8/10 Good

Adrian

Liked: Cleanliness, amenities, communication
Everything was fine
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property was clean and comfortable.
Stayed 2 nights in Apr 2023

10/10 Excellent

Ernst

Liked: Cleanliness, property conditions & facilities, communication
Staff waa great. Would definitely recommend.
Stayed 3 nights in Jul 2023

10/10 Excellent

Kathleen

Liked: Cleanliness, amenities, property conditions & facilities, communication
Close to most shops etc but still private, and quiet
Stayed 1 night in Jul 2022

8/10 Good

Chentelle

Liked: Cleanliness, property conditions & facilities, communication
Excellent customer service team
Stayed 3 nights in May 2024

10/10 Excellent

ABIL

Liked: Cleanliness, property conditions & facilities, communication
Good service
Stayed 2 nights in Mar 2024

10/10 Excellent

Naomi

Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly reception and cleaning teams
Stayed 1 night in May 2023