Ratings based on 476 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Nov 2024
It’s one the best places to stay in Macho Picchu but the town is a little run down. The hotel rooms and staff are excellent. I highly recommend this hotel.
by A verified traveler
Posted 10 Oct 2024
After our day, walking through Machu Picchu, this was a fantastic place to spend the night. The staff met our group at the train station, and took our luggage from us so that we can go straight to the modern wonder. we checked in when we were done seeing the amazing sites, and our bags were already in our room.
by A verified traveler
Posted 21 Sep 2024
Amazing hotel . From the moment that you arrive you get greeted with a drink, luggage was picked up from the train station, rooms are spacious and bright with beautiful Mountain View’s. Breakfast is amazing , lots to choose from. Highly recommend 10/10
by A verified traveler
Posted 7 Sep 2024
The best place to stay! The incredible staff made everything so wonderful. They are all so nice and professional! The hotel help us arrange a private tour of Machu Picchu and MP mountain. It was a fantastic experience.
Comment from Hotel Management
9 Sep 2024 by Managing director, Hotel Management
Dear Henry, Thank you so much for your kind words! We’re thrilled to hear that you had such a wonderful experience with us. Our team always strives to provide warm and professional service, and we're delighted that you enjoyed the private tour of Machu Picchu and MP mountain. It was a pleasure to help make your visit special, and we hope to welcome you back for more unforgettable memories.
by A verified traveler
Posted 31 Jul 2024 on Hotels
The best experience
Comment from Hotel Management
6 Sep 2024 by Managing director, Hotel Management
Dear Alexis, We greatly appreciate your score about your last stayed with us. Best regards,
by A verified traveler
Posted 26 Jul 2024 on Hotels
Comment from Hotel Management
6 Sep 2024 by Managing director, Hotel Management
Dear guest, We greatly appreciate your score about your last stayed with us. Best regards,
by A verified traveler
Posted 8 Jul 2024
Excellent, very friendly and welcoming staff. Awesome location of the property.
Very conveniently located 5 star property.
Had some fusion food and it was interesting.
Comment from Hotel Management
6 Sep 2024 by Managing director, Hotel Management
Dear Arali, Thank you for your lovely review. We are delighted to hear that you enjoyed the location and our good service. It is our goal to make our guests feel special.We look forward to your next visit.
by A verified traveler
Posted 1 Jul 2024
After doing el Camino Del
Inka this was a great choice. Aguas calientes is a very little town. The bathroom was great with Loccitane toiletries. Very clean and comfortable.
Comment from Hotel Management
9 Sep 2024 by Managing director, Hotel Management
Dear Marlen, thank you for your lovely feedback. We're so glad you chose to stay with us after your Inca Trail adventure. It's wonderful to hear that you enjoyed the comfort of our rooms and the L'Occitane amenities. We take pride in offering a clean and relaxing environment for our guests, especially after such a memorable journey. We hope to welcome you back to Aguas Calientes soon.Best regards
by A verified traveler
Great rest!
Posted 9 Jun 2024 on HotelsGreat pillows!
Comment from Hotel Management
9 Sep 2024 by Managing director, Hotel Management
Dear guest, thank you for the great rating. We're glad you had a wonderful experience.Best regards.
by A verified traveler
Posted 27 May 2024 on Hotels
Comment from Hotel Management
9 Sep 2024 by Managing director, Hotel Management
Dear guess, thank you for your high rating. Hope you can come back soon.
