Ratings based on 45 Verified Reviews
3.8 Room cleanliness
3.6 Service & staff
4.1 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Dec 2024
by A verified traveler
Posted 5 Feb 2024
This property is absolutely beautiful. The staff is so friendly and helpful. They made us feel safe and welcome. I highly recommend staying here!
by A verified traveler
Posted 24 Jan 2024
We were to be met by someone from the hotel who was to be at the reception. When we arrived there was noone either to greet us or at the reception. We never refeived an explanation or excuse.
by A verified traveler
Posted 23 Jul 2023
Poor customer service.
by A verified traveler
Posted 17 Apr 2023
You get what you pay for. Not the best but it was good enough for our one night stay. The hotel is im the Main Street so at night it was a bit noisy.
by A verified traveler
Posted 7 Dec 2022
Great, clean, courteous, helpful, comfortable and welcoming.
by A verified traveler
Machu Picchu.
Posted 13 Jan 2022 on HotelsGreat location, five minutes walk to bus stop to Machu Picchu.
by A verified traveler
Posted 1 Oct 2020 on Hotels
Didnt actually get to stay at this hotel, our trip to Peru was canceled due to Covid. It was a 'non-refundable' booking, but it was also pay-at-check-in, so no money lost. Only doing this review to qualify for a free extra "stamp".
by A verified traveler from Chicago, Illinois
Posted 2 Mar 2020
Really good accomodation with exceptional bedding..really confortable.
Perfect location within a city limit with the close proximity to hot springs..
by A verified traveler from New York
Posted 12 Dec 2019
Scarily easy access into room due to no locks on large windowd, which leads to terrace, which is accessible by everyone in hotel (guests and staff)! No hot water in shower. Barely warm. Very loud hotel with stray dogs and rosters, waking us up at 430am.
