Ratings based on 14 Verified Reviews
4.8 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Aug 2024
We loved this hotel. It was right on the main street where they line up for the bus to Machu Picchu. We had a room on the 4th floor and it was not loud in the morning at all. We loved hearing the river run and that was a soothing sound to us. Piero at the front desk was a gentlemen and can help you out with any questions or issues that may arise, he was always the first person we asked for anything and he would get you the answer or solution
Comment from Hotel Management
17 Sep 2024 by Piero, Hotel Management
Thank you very much for your visit and reply. We appreciate it.
by A verified traveler
Posted 16 May 2024 on Hotels
Piero and his crew were phenomenal. We had an issue and Piero was extremely understanding and accommodating. He solved the problem in record time
by A verified traveler from Rosanna
Posted 15 May 2024
This is a fabulous hotel. It is close to everything. Rooms are spacious and clean, good bathrooms, and many rooms have great views. The staff are friendly and helpful. Manager Piero is a lovely man who will respond to your every need, often before even being asked.
by A verified traveler from San Mateo
Posted 9 May 2024
Location is very convenient to train & bus stations, resto, stores. Bus to Machu Picchu is a few steps away from the hotel. Hotel has a view of the river, the shopping stores, and the road where we see the long line to MP bus from our room. The room is spacious and very clean. It has very good breakfast too. Most importantly, Piero, from the front desk was very friendly, accommodating and helpful in referring best resto to eat and places to see. Also, Jose who helped and picked us from train station was very nice and respectful and greeted us every time we see each other. They made us feel at home. This hotel is highly recommendable.
by A verified traveler
Posted 24 Aug 2019
Very close to bus station to Machu Pichu. Our room was facing to the street, so it was noisy from early morning people who are waiting for buses.
Free hot tea at the lobby made us very relaxing after hike.
by A verified traveler
Posted 27 Jul 2019
by A verified traveler
Posted 12 May 2019 on Orbitz
Comment from Hotel Management
19 May 2019 by Luz Marina, Hotel Management
Estimados amigos:
Agradecemos su visita, esperamos su pronto regreso.
Saludos cordiales.
by A verified traveler
Posted 18 Sep 2024
Comment from Hotel Management
19 Sep 2024 by Piero., Hotel Management
Thank you for your visit.It was a pleasure for us.
by A verified traveler
Excelente hospedagem
Posted 16 May 2024 on HotelsBoa experiência! Atendimento ótimo dos funcionários. Hotel com instalações novas. Cama super confortável. Café da manhã caprichado e muito variado. Internet funciona bem.
by A verified traveler
Excelente ubicación y servicio
Posted 28 Mar 2024 on HotelsMuy bien ubicado para tomar el bus a Machu Picchu, frente al mercado de artesanías,el hotel limpio, incluía el desayuno, el Sr. Piero en recepción súper amable, muy atento y nos ayudaron mucho sus recomendaciones.
Comment from Hotel Management
1 May 2024 by Piero, Hotel Management
Buenas noches. Agradecemos su visita. Esperamos verlos pronto.
