Ratings based on 56 Verified Reviews
4.0 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Jun 2019 on Hotels
This was a beautiful clean hotel. Small but perfect for my stay. Everyone was so kind and helpful. I would definitely stay again
by A verified traveler
Nice accommodation for the price
Posted 29 Nov 2018 on HotelsPerfect location in the heart of the Pueblo. Easy access to/from the train station and to/from bus to Machu Picchu. Room is equipped with basic toiletries. The best thing is, it has hot water which most of the travelers have been complaining in other accommodations. Upon checking out, you can leave your luggage while enjoying the rest of your day until your scheduled departure time. Staff are very accommodating. I was not able to try the breakfast though.
Comment from Hotel Management
30 Nov 2018 by Wachuma , Hotel Management
Muchas gracias por su estadía y desearle un feliz viaje.
by A verified traveler
Central, but a breakfast bummer
Posted 26 Sep 2018 on HotelsLovely place, very conveniently located! Staff could be more flexible with breakfast times, as everyone is up early (4am) for Machu Pichu, but they only provide food from 6 and no costumary take away when out of hours, as per other hotels. Apart from that, super comfortable and central.
Comment from Hotel Management
17 Nov 2018 by WACHUMA, Hotel Management
MUCHAS GRACIAS POR SU ESTADIA HOSTAL WACHUMA QUEDA AGRADECIDO.
by A verified traveler from EDMONTON, AB
Posted 17 Aug 2018
Good location, good wifi, but no hot water. We also had to wait a day to receive our change when we paid for the room. Did not accept visa.
by A verified traveler
Posted 4 Feb 2018 on Hotels
老闆親切，房間乾淨
Recommended
for Studentsby A verified traveler
Clean place with helpful staff.
Posted 28 Nov 2017 on Orbitz
Pros: It was clean and everything was working.
Cons: There was a club near by and we could hear it on the second floor. The noise did die out before 9 pm so it wasn't a big problem.
Location: Very close to everything. (AG is pretty small.)
Despite the fact that the staff spoke very little English, he was very helpful when I was in need.
Recommended
for Everyoneby A verified traveler
Posted 19 Nov 2017
Well located. Nice pleople. Kind support in helping me get to and from Machu Picchu.
by Nicole
Disappointing
Posted 21 Oct 2017 on HotelsBig signs outside that you can pay with credit card, but then I was told that it's not possible! The room has an old, dingy feel to it, but the absolute worst was that there was no hot water!!! It's close to the train station, at least...
by Alex
Great place to stay for Machu Picchu!
Posted 3 Oct 2017 on HotelsExcellent location, great service, and everything seemed clean. I would stay here again if I was to visit Machu Picchu. The hotel held our luggage while we were at MP and they even packed us a lunch for the day which was very nice. Great location right along the river and we had great views of the mountains from our room.
Recommended
for Everyoneby A verified traveler from Montreal, QC, Canada
Perfect hostel & amazing staff!
Posted 23 Sep 2017
Pros: The room, the view and surely, the nice attention from the staff. Thank you!
Cons: It was perfect.
Location: This hotel is in Aquas Calientes, and you can get easily to the bus ticket office & make the line-up to the Machu Picchu as early as possible :)
The room was clean, the view was amazing, the shower had hot water, it was a perfect stay.
But what has impressed us the most, is the friendly staff who were very polite and helpful. We want to thank once again Ronaldo who has had prepared us two lunch bags with breakfast for our trip to Machu Picchu! This is a hotel we highly recommend!
