Ratings based on 922 Verified Reviews

4.0 out of 5
87% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 17 Nov 2024
Pre noisy from near rooms sounds
3 out of 5
by A verified traveler

Posted 26 Oct 2024
Comment from Hotel Management
19 Nov 2024 by 東横INN町田駅小田急線東口 くちこみ担当, Hotel Management
先日は東横イン町田駅小田急線東口へのご宿泊誠にありがとうございます。お客様にはもっとご満足頂けるよう日々精進して参ります。またの機会に是非ご利用くださいませ。
4 out of 5
by A verified traveler

Posted 1 Oct 2024
Breakfast is good.
Comment from Hotel Management
1 Oct 2024 by Ethel様, Hotel Management
この度はご宿泊いただきありがとうございます。またのお越しをお待ちしております。
4 out of 5
by A verified traveler

Posted 25 Jun 2024
Comment from Hotel Management
26 Jun 2024 by 東横INN町田駅小田急線東口, Hotel Management
この度はご宿泊頂き誠にありがとうございました。またのお越しを心よりお待ちしております。
1 out of 5
by A verified traveler

Posted 20 May 2024
Comment from Hotel Management
11 Jun 2024 by 東横INN町田駅小田急線東口 くちこみ担当, Hotel Management
先日は東横イン町田駅小田急線東口にご宿泊頂き誠にありがとうございます。お客様にはご満足頂けず大変残念に思います。これからも日々精進して参ります。また機会がございましたら是非ご利用くださいませ。
5 out of 5
by A verified traveler from Dulles

This traveler left a rating score only Posted 5 May 2024 on Travelocity
3 out of 5
by A verified traveler

Toyoka Inn

Posted 3 May 2024 on Hotels
Good price, nice location and helpful staff. Did not like the breakfast at all--No western choices. Note: other hotels we stayed at provided at least a few western choices for breakfast. Other negatives: no sauna or free amenities like afternoon/evening coffee/tea.
Comment from Hotel Management
7 May 2024 by 東横INN町田駅小田急線東口 くちこみ担当, Hotel Management
Thank you very much for using our hotel hotel.Also, thank you again for giving us your thoughts at that time.We will strengthen our checking system and we will strive to make improvements as soon as possible.Thank you very much for posting valuable opinion this time.
5 out of 5
by A verified traveler

Posted 24 Apr 2024
Clean room , easy check in and out Easy access to transportations Good breakfast
Comment from Hotel Management
29 Apr 2024 by 東横INN町田駅小田急線東口 くちこみ担当, Hotel Management
Thank you very much for using our hotel hotel.Also, thank you again for giving us your thoughts at that time.We will continue working to become a hotel that will be selected by many people in the future.We sincerely look forward to your visit.
3 out of 5
by A verified traveler

Posted 14 Apr 2024
Comment from Hotel Management
7 May 2024 by 東横INN町田駅小田急線東口 くちこみ担当, Hotel Management
先日は東横イン町田駅小田急線東口へのご宿泊誠にありがとうございます。お客様にはもっとご満足頂けるよう日々精進して参ります。またの機会に是非ご利用くださいませ。
4 out of 5
by A verified traveler from Fairfield

Posted 12 Apr 2024
Location was very good for traveling and site seeing, breakfast was fantastic, room was a little tight, would have been nice tohave a small coffee table.
Comment from Hotel Management
15 Apr 2024 by 東横INN町田駅小田急線東口 くちこみ担当, Hotel Management
Thank you very much for staying at our hotel the other day.We will continue to make efforts to encourage your satisfaction with customer's .I and all staff are looking forward to meeting you again .