Ratings based on 982 Verified Reviews

4.2 out of 5
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 14 Nov 2024
Excellent variety for breakfast.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Nov 2024
5 out of 5
by A verified traveler

Posted 25 Oct 2024
Staff and service was excellent. I hope in the room bathroom room condition to be upgraded. I definitely am going to stay here again. Thank you so much for wonderful time.
5 out of 5
by A verified traveler

Posted 8 Oct 2024
The staff were super nice and helpful and the location is the best.
1 out of 5
by A verified traveler from Murrieta

Posted 4 Oct 2024
The only good thing is it is near a lot of shopping, and transportation, The rooms are inadequately small, raised entry to bathrooms are a hazard to anybody, no closet space no storage drawers, no safe deposit locker and above all does not cater to international guests. The morning breakfast is purely to Japanese taste, and the staff are very indeifferent and cannot understand English. No hotwater for tea, no cereals or eggs cooked , completely inward focused to Japanese/Chinese demographies. Was disappointed with our stay.
5 out of 5
by A verified traveler

Posted 4 Oct 2024
Its very clean, staff were excellent, and the location is great.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Sep 2024
5 out of 5
by A verified traveler

Posted 12 Sep 2024
Very convenient place to stay in Tokyo. East access to the train station and surprisingly quiet inside the room. Matress, bedding & pillows were so clean & comfortable and I was able to rest really well during my stays.
5 out of 5
by A verified traveler

Posted 1 Sep 2024
Hotel was clean and staff were very friendly.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Aug 2024 on Hotels