Ratings based on 5 Verified Reviews
3.4 Room cleanliness
3.4 Service & staff
2.8 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Sep 2021 on Hotels
Hotel.com did not send my reservation made and charged in May to the Tea Tot Hotel.
by A verified traveler
Posted 23 Jul 2019 on Orbitz
Big room, friendly and helpful staff, good food and coffee
by A verified traveler
Good price, slow service
Posted 27 Oct 2018 on HotelsWhat I liked: Hotel is located in a good area next to a grocery store. I could walk to the University where we held our workshops. The restaurant is good. In general, everyone who worked there was pretty accommodating and welcoming. The restaurant staff were really nice and chipper but the service was very slow, and for some reason they had out cold cereal but no milk. The rooms are small but are in good condition. What I did not like: check-in took nearly an hour because the clerk could not figure out I'd booked online and pre-paid; there was no water out of the faucet/shower during my second morning; breakfast can be very slow (25 minutes to wait for an omelette and toast); can't comment on the wi-fi because no one offered a password to it.
The price point is much better than the 2 other good hotels in the area, so if you are counting pennies, stay here. It's okay. If you want consistency, you might want to look elsewhere. The other good thing is that in this location, you will not have a 5AM wake-up call from the mosque....unlike the other hotel I've stayed in while working in Machakos. So sleeping until 7AM was a big plus.
Comment from Hotel Management
8 Nov 2018 by GM, Hotel Management
Thank you, James we will work on our weakness as pointed out we hope to serve you again in future.
Regards,
Patrick - Tea Tot Team
by A verified traveler
En forferdelig opplevelse.
Posted 3 Aug 2019 on HotelsBestilte rom fra Hotel.com. Fikk bekreftelse om rom og ble belastet konto. Ankom Hotellet 23.00 men ble møtt med at det var fullt og ingen registrerte meldinger fra Hotel.com. Var veldig sliten etter reist fra Mombasa. Jeg nektet gå og det hele endte med at vi fikk et enkelt rom klokka 24.00. En forferdelig opplevelse da vi skulle opp tidlig neste dag til en begravelse. I tillegg til at jeg ble belastet fra bookingen måtte jeg ut med 60 dollar fra hotellet da de ikke hadde mottatt noen booking som da var mye mere enn det jeg ble belastet for. Så for et dårlig rom endte dette med 110 dollar. En veldig ubehagelig opplevelse.
by A verified traveler
Posted 10 Nov 2018
verbouwing aan de gang durde lang voordat ik een kamer had