Ratings based on 3 Verified Reviews
3.0 Room cleanliness
2.7 Service & staff
3.5 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Jan 2020
Worst experience of my life. I told the receptionist that they had bugs on the bed, all he said was ok. The check out time is at 10am and not one staff informed me until I checked. The phones were not working, no elevator and our rooms were on the sixth floor. No AC, no fans. I had to walk down (no phone) to yell at the receptionist because the rooms were extremely hot and no air circulation. Just the worst experience
Comment from Hotel Management
29 Jan 2020 by RW, Hotel Management
Hello,
We apologize that you did not get the services as per your expectations.We have taken note of the complaints and we will check on them to ensure that the same is not experienced by our future guests.
by A verified traveler
Posted 21 May 2019 on Hotels
by A verified traveler from Bonn
Schönes Hotel
Posted 11 Jun 2018
Pros: sehr gute Betten
Location: die Anfahrt im Regen war etwas schwierig, das Hotel selbst ist super und auf jeden Fall zu empfehlen
Wir waren hier nur eine Nacht, aber es war sehr angenehm - gute Security - freundlich - schöne Betten und Flachbildfernseher
