Ratings based on 452 Verified Reviews

4.4 out of 5
93% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 26 Feb 2022 on Hotels
Comment from Hotel Management
6 Mar 2022 by Hotel Soft inn, Hotel Management
Olá Simone, Primeiramente gostaríamos de agradecer pela preferência ao Soft Inn Maceió Ponta verde, estamos muito felizes que tenha reservado um tempo para nos avaliar a nos ajudar a melhorar nosso serviço. Para nós é uma satisfação cumprir suas expectativas. Queremos revê-lo em breve! Atenciosamente, Cicero Marques Gerente Geral
3 out of 5
by A verified traveler

Posted 10 May 2018 on Hotels
There is no 24hs room service.... did not get a simple bottle of water at night....
Comment from Hotel Management
28 May 2018 by Soft Inn Maceió Team, Hotel Management
Dear Mr. Claudio, We would like to thank you about your comments about our hotel. Your feedback is very importante to help us improve our services. Hope to see you again. Best regards, Soft Inn Maceió Team
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Aug 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Aug 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Aug 2024 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Aug 2024 on Hotels
5 out of 5
by A verified traveler

Posted 23 Aug 2024 on Hotels
Ótimo hotel ! Funcionários bem atenciosos e café da manhã muito bem servido ! Quarto super confortável
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Aug 2024 on Hotels
5 out of 5
by A verified traveler

Posted 10 Aug 2024
Gostei muito da localização, atendimento do hotel excelente, quarto limpinho, confortável, café da manhã ótimo, só o elevador que deu problema, estava funcionando um elevador, mais nada que causasse problemas na estádia.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Aug 2024 on Hotels