Ratings based on 964 Verified Reviews
3.6 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Dec 2024
Excellent spa
by A verified traveler from Diss
Posted 1 Dec 2024
Comment from Hotel Management
2 Dec 2024 by Izzie , Hotel Management
Thank you for your great score! We hope to see you again in the future!
by A verified traveler
Posted 28 Nov 2024
Great property at a fantastic price, did not experience the spa but it looked amazing.
Comment from Hotel Management
2 Dec 2024 by Izzie , Hotel Management
Thank you for your great feedback and score! We hope to see you again in the future!
by A verified traveler
Posted 25 Nov 2024
The breakfast room was good, and well laid out. The bedroom and bathroom were both good clean and tidy. We only spent a night there, and were well impresed with what we used.
Comment from Hotel Management
2 Dec 2024 by Izzie, Hotel Management
Thank you for your great feedback and lovely comments! We hope to see you again in the future!
by A verified traveler
Posted 21 Nov 2024
Very grand and impressive landscape. Staff are friendly and accommodating
Comment from Hotel Management
2 Dec 2024 by Izzie , Hotel Management
Thank you for your great feedback about our staff and hotel! We hope to see you again in the future!
by A verified traveler
Posted 21 Nov 2024
Impressive historic hall with scenic location and friendly and helpful staff
Comment from Hotel Management
2 Dec 2024 by Izzie , Hotel Management
Thank you for your great feedback! We hope to see you again in the future!
by A verified traveler
Posted 12 Nov 2024
Lovely staff and dog friendly.
Comment from Hotel Management
18 Nov 2024 by Izzie , Hotel Management
Thank you for your lovely review. We hope to see you again soon
by A verified traveler
Posted 11 Nov 2024
Pool spa but you have to pay extra so ask before you book
Comment from Hotel Management
18 Nov 2024 by Izzie , Hotel Management
Thank you for your comments. We hope you had a great stay!
by A verified traveler
Posted 5 Nov 2024
Not sure where the 4stars come from heating did not work in the room, the bath was a whirlpool type that was broken and the jet covers on the bath bottom were broken so if you was not careful the exposed pointy jet stabbed the bottom of your feet. Mold all over the shower head. A shame really the main reception is stunning.
Comment from Hotel Management
11 Nov 2024 by Izzie , Hotel Management
Please do accept my apologies for any short comings with your stay. I can confirm this will be passed onto management to look into.
by A verified traveler
Posted 31 Oct 2024
Lovely stay. Could do with more entertainment in the main bar area, but very friendly staff, good food and lovely surroundings
Comment from Hotel Management
1 Nov 2024 by Izzie , Hotel Management
Thank you for your lovely review. I can confirm we will also look into further entertainment in our bar area. We hope you visit us again in the future.
