Ratings based on 420 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 May 2023 on Hotels
by A verified traveler from TUEN MUN
Posted 24 Feb 2023
Abit old, location is good. But not many amenities while we were staying.
by A verified traveler
Posted 18 Feb 2023
The staff who took care of me said I was not on the check in list while I showed him my reservation on Expedia. He was not helpful. After a while he discovered the confirmation notification under the front desk.
by A verified traveler
Posted 17 Sep 2021
這個價格可以找到這個地段以及星級是不錯的，房間大小還可以，基本設施都有，只是房間和吹風機，地板比較舊，裝修風格比簡約好一點，反而公共區域的裝修比較新和豪華，但畢竟是酒店不是賓館，浴缸邊和花灑的清潔度有很大的進步空間，洗臉盆很小，很低，很容易搞到到處都是水. 但看評分清潔度有4.3！另外就是前台的服務員服務態度不夠親和以及協助解決問題能力低. 反而樓下bell boy（Franky）很好，主動提供行李箱寄存和很努力協助如何去我要去的地方，值得讚許. 如果房間設施新一點和好一點，下次一定會再去. 用行動支持每一個盡責的服務人員的飯碗.
by A verified traveler from Macao
Posted 23 Jul 2020
Poor poor services no good ok 👌
Don’t waste time with
Comment from Hotel Management
24 Jul 2020 by Manager, Hotel Management
Thanks for staying with us, we appreciate your feedback. Sorry to have brought you an unhappy experience, we will definitely take this issue seriously. Look forward to welcoming you back in the near future so that we can provide you with a better experience again. Hotel Management.
by A verified traveler
Decent Hotel in Macau
Posted 27 Jan 2020 on HotelsThe best thing about the hotel was the room size, quite spacious. The condition was agreeable, comfortable. Staff were courteous and helpful. Location is not too far from ferry terminal to which they also provide a free shuttle service. For exploring Macau, it is a bit of a long walk but doable. Casino is on the ground floor but does not interfere with stay experience. Overall okay, slightly pricey value wise.
Comment from Hotel Management
31 Jan 2020 by manager, Hotel Management
Thanks for staying with us. Your valuable comments will certainly assist us to maintain and further improve the quality of our services and look forward to welcoming you back in the near future so that we can provide you with a better experience again. Hotel Management
by A verified traveler
Posted 14 Dec 2019 on Hotels
Couldn’t figure out heater. And I’m a pretty smart guy. Haha
Comment from Hotel Management
16 Dec 2019 by manager, Hotel Management
• Thanks for staying with us. We appreciate your feedback, we will definitely take this issue seriously and will not happen again. Look forward to welcoming you back in the near future so that we can provide you with a better experience again. Hotel Management.
by A verified traveler
Posted 13 Dec 2019
Comment from Hotel Management
13 Dec 2019 by manager, Hotel Management
• Thanks for staying with us. We appreciate your feedback and look forward to welcoming you back in the near future. Hotel Management
by A verified traveler
Posted 1 Dec 2019
Comment from Hotel Management
2 Dec 2019 by manager, Hotel Management
• Thanks for staying with us. We appreciate your feedback and look forward to welcoming you back in the near future. Hotel Management
by A verified traveler
Posted 28 Nov 2019 on Hotels
Modern,clean and very friendly . Good price too.
Comment from Hotel Management
29 Nov 2019 by manager, Hotel Management
Thanks for staying with us. Your valuable comments will certainly assist us to maintain and further improve the quality of our services and look forward to welcoming you back in the near future so that we can provide you with a better experience again. Hotel Management
