Ratings based on 993 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler from Singapore
Posted 11 Nov 2024
Comfortable bed, hygienic and cleanliness in the room. Area is conveniently accessible to all places
Comment from Hotel Management
15 Nov 2024 by Macao Hotel S, Hotel Management
Dear Serene: Glad that you choose to stay at Macao Hotel S ! Our hotel is located in a prosperous area and the transportation is convenient;It's only ten-minute walk to the Ruínas de São Paulo. and ten-minute walk to the New Yaohan. You can enjoy your shopping and visiting attractions. Looking forward to your stay again! Happy every day!
by A verified traveler
Posted 21 Aug 2024 on Hotels
by A verified traveler
Posted 15 Aug 2024
Front desk customer service are good but staff room clean up just fine because we have three people only for two people used .
Comment from Hotel Management
16 Aug 2024 by Macao Hotel S, Hotel Management
Dear Guest,Thank you for your comments. I apologize for the problems that you encountered during your last stay. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality.Thank you for staying with us, and we look forward to another chance to serve you.
by A verified traveler
Posted 3 Aug 2024
Friendly staffs, a lot of great food around hotel, and good customer service….
Thanks
Comment from Hotel Management
4 Aug 2024 by Macao Hotel S, Hotel Management
Dear Ma,Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Macau!
by A verified traveler
Posted 11 Jul 2024 on Hotels
The staff were just very friendly and the room was very clean and smell good. Enjoyed the cofee & tea in the room
Comment from Hotel Management
12 Jul 2024 by Macao Hotel S, Hotel Management
Dear editha: Thank you so much for your good review of our hotel. We will work harder and harder to live up to every good review. Thank you again for your affirmation of our hotel. We look forward you will stay in our hotel again. Happy every day!
by A verified traveler
Posted 8 Jun 2024
by A verified traveler
Posted 11 May 2024 on Hotels
by A verified traveler
Posted 6 Mar 2024
by A verified traveler
Posted 4 Mar 2024
air conditioning was not runninng. controller was out of order.
Comment from Hotel Management
4 Mar 2024 by Macao Hotel S, Hotel Management
Dear miura,Thank you for your comments. I apologize for the problems that you encountered during your last stay.If you have any questions during your staying, you can call the front desk at any time and our housekeeper will serve you in a timely manner.Thank you for staying with us, and we look forward to another chance to serve you.
by A verified traveler
Posted 26 Jan 2024
The extra sofa bed is not comfortable. Other than that, it was all good
Comment from Hotel Management
29 Jan 2024 by Macao Hotel S, Hotel Management
Dear Yik Sin,Thank you for your comments. I apologize for the problems that you encountered during your last stay. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality.Thank you for staying with us, and we look forward to another chance to serve you.
