Ratings based on 343 Verified Reviews
3.2 Room cleanliness
3.4 Service & staff
2.9 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Nov 2024
by A verified traveler
Macau escapade
Posted 31 May 2024 on HotelsMy rating for this is high, accessible to transportation, restaurants, groceries, and tourist spots. Quiet and clean. The only thing is that the bed is not conducive to rest and sleep.
Comment from Hotel Management
26 Jul 2024 by Nick, Hotel Management
Thank you for taking your time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Macau!
by A verified traveler
Posted 24 Apr 2024
这间澳門濠江酒店有60多年历史，是澳門非常有代表性葡式建築物和历史价值的酒店。也是世界遗产名录的位置地方，来澳门旅游沒有去（大三巴牌坊）就不是完美的澳門旅游了。如外国人来中国，沒有去中国的（萬里长城）参观，就不是完美的中国旅游了。
如此人情化和專業化地介绍景点给旅客，真的是获益良多，感谢酒店的热情招待，继续将这种精神延续下去，对人去，对旅客好，也是对自己好，对酒店好，有恩有果的。
Comment from Hotel Management
26 Jul 2024 by Nick, Hotel Management
Thank you for taking your time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Macau!
by A verified traveler
Posted 17 Apr 2024
Good location, can walk around to the tourism areas.
Comment from Hotel Management
26 Jul 2024 by Nick, Hotel Management
Thank you for taking your time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Macau!
by A verified traveler
Posted 29 Dec 2023
All good
Comment from Hotel Management
26 Jul 2024 by Nick, Hotel Management
Thank you for taking your time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Macau!
by A verified traveler
Posted 24 Dec 2023
Comment from Hotel Management
26 Jul 2024 by Nick, Hotel Management
Dear Guest,Thank you for your comments. I apologize for the problems that you encountered during your last stay. I will inform the department of your opinions to improve our service quality.Thank you for staying with us, and we look forward to another chance to serve you.
by A verified traveler
Posted 11 Nov 2023
The stars are not that good. The hotel room smelled really bad like sewage and humidity, mixed with smoke. That is the main issue. It was over pried for what it was as well. If you get it for $50 or less then not bad for a hotel in that range. Macau is very small this is in a local residential area next to a very busy street, but easy to walk to many areas although that can be said about almost any location in Macau. Also it does not have a separate show is one of the ones where the shower toilet and sink are all in the same room. This was their more deluxe room. So was not a good location, but I can live with that, was very small again I can live with that. Smelled like raw sewage and smoke that was not at all pleasant. Was over priced for what it was.
Comment from Hotel Management
26 Jul 2024 by Nick, Hotel Management
Dear Guest,Thank you for your comments. I apologize for the problems that you encountered during your last stay. I will inform the department of your opinions to improve our service quality.Thank you for staying with us, and we look forward to another chance to serve you.
by A verified traveler
Posted 22 Oct 2023
Comment from Hotel Management
26 Jul 2024 by Nick, Hotel Management
Dear Guest,Thank you for your comments. I apologize for the problems that you encountered during your last stay. I will inform the department of your opinions to improve our service quality.Thank you for staying with us, and we look forward to another chance to serve you.
by A verified traveler
Give this a miss!
Posted 25 Sep 2023 on HotelsNo windows in room - not even mentioned at online booking. Bathroom was dirty like it hadn’t been cleaned. Beds extremely hard.
Comment from Hotel Management
26 Jul 2024 by Nick, Hotel Management
Dear Guest,Thank you for your comments. I apologize for the problems that you encountered during your last stay. I will inform the department of your opinions to improve our service quality.Thank you for staying with us, and we look forward to another chance to serve you.
by A verified traveler
Posted 25 Aug 2023 on Orbitz
Comment from Hotel Management
26 Jul 2024 by Nick, Hotel Management
Dear Guest,Thank you for your comments. I apologize for the problems that you encountered during your last stay. I will inform the department of your opinions to improve our service quality.Thank you for staying with us, and we look forward to another chance to serve you.
