Ratings based on 404 Verified Reviews
4.0 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 May 2024
Property newer and pleasant condition
Comment from Hotel Management
16 May 2024 by Guia hotel, Hotel Management
Dear guests: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really touched to see your satisfaction and affirmation. Looking forward to your visit again.
by A verified traveler
Posted 11 Apr 2023
Beautiful hotel. Love the roof top terrace!
Comment from Hotel Management
20 May 2023 by Candy, Hotel Management
First of all, thank you very much for taking time out of your busy schedule to share your stay experience. Know that you have a convenient shuttle bus, spacious and comfortable hotel rooms, and meticulous service. We feel very honored to be satisfied with our superior and convenient geographical location. We will continue to provide excellent service to our guests and make them feel at home. Finally, we would like to thank you again for your time. We are also looking forward to meeting you again in Macau.
by A verified traveler
Posted 21 Jan 2023
Safe and good service 👍
by A verified traveler
Posted 21 Oct 2019 on Hotels
Comment from Hotel Management
26 Oct 2019 by Cindy, Hotel Management
Dear,
Thank you for your review. Look forward to your next arrival. Thank you!
by A verified traveler
Nice boutique hotel with a couple of quirks
Posted 17 Sep 2019 on HotelsGreat room in a great location, easy walk to the main street for delicious Portuguese food, not too far from the casinos. Service was fantastic (we got an extended check out for no additional charge) and the staff were friendly. The room itself overlooked a historic building with the hill on the lighthouse above.
The place does have its quirks -- the wifi gets very slow at night -- and more importantly, the basement to this nice, family-friendly boutique hotel happens to be occupied by one of the two legit strip joints in Macau. It was very strange to see shady characters sitting outside the separate entrance to the basement while families were enjoying the banquet room and old ladies were playing mah jong just one floor up. We didn't mind but others might.
This wouldn't stop us from returning, though. Overall a good experience -- but we're not squeamish folks.
Comment from Hotel Management
6 Oct 2019 by Cindy , Hotel Management
Dear,
Thank you for your review. We are happy that you are satisfied with our hotel. Look forward to your next arrival. Thank you !
by A verified traveler
Posted 15 Sep 2019
The property is in a great location near tne top of Guia Hill. There are a series of lifts and walkways that take you from the hotel to the bottom/top of the hill.....But they're not easy to find, however, once you know where they are - they arei nvaluable for getting into the midfle of town. The hotel iteself is quiet and clean and the staff are friendly and speak good english. The roof top garden is nice. The beds are a bit hard for Westerners (but that is the only downside). We will stay there again.
Comment from Hotel Management
28 Sep 2019 by Candy, Hotel Management
First of all, thank you very much for taking the valuable time to share your stay experience in your busy schedule. We are very honored to know that you are satisfied with our comfortable and tidy hotel rooms.We will continue to provide quality service for the guests. Make guests feel at home. We look forward to meeting you again in our hotel.
by A verified traveler
Posted 3 Aug 2019 on Hotels
Comment from Hotel Management
15 Aug 2019 by Cindy, Hotel Management
您好， 感謝您的入住， 期待您的再次光臨， 謝謝！
by A verified traveler
Clean, cozy, comfy!!!
Posted 28 Jul 2019 on HotelsIt was unexpectedly good for the relatively cheap price, with a well-organized, efficient and helpful reception staff. The roof garden overlooking the harbour and the lighthouse was a bonus. A good selection of cafes and restaurants within walking distance. We will definitely choose this hotel if we return.
Comment from Hotel Management
13 Aug 2019 by Cindy , Hotel Management
Dear， thank you for your review. We are happy that you are satisfied with our hotel. Look forward to your next arrival. Thank you!
by A verified traveler
Posted 3 Jul 2019
Very unique design and cosy environment...
The staff here is very friendly.
Comment from Hotel Management
18 Jul 2019 by Cindy, Hotel Management
Dear,
Thank you for your review. We are happy that you are satisfied with our hotel. Look forward to your next arrival. Thank you!
by A verified traveler
Posted 22 May 2019 on Hotels
The stay was pleasant. But many issues with a weak and unstable internet connection which is a real problem if one has to work!
Comment from Hotel Management
8 Jun 2019 by Cindy, Hotel Management
Dear,
Thank you for your review. Sorry for the unstable Internet and we have do some improvement. Look forward to your next arrival. Thank you !
