Ratings based on 545 Verified Reviews
3.7 Room cleanliness
3.5 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Jan 2020
Comment from Hotel Management
18 Jan 2020 by Guest Relations, Hotel Management
Dear honorable guest, Thank you for your comments. We look forward to creating another experience that will ‘wow’ you on your next visit! Yours sincerely, Guest Relations.
by A verified traveler
Posted 5 Jan 2020
Room was spacious. However, the staff (on my 1st day) did not properly tucked the bed sheets on the extra bed :-(
Comment from Hotel Management
5 Jan 2020 by Guest Relations, Hotel Management
Dear valued guest, Thank you for your comments. We are delighted to hear that you truly enjoyed your stay with us and we hope to have the opportunity to be at your service again soon. Yours sincerely, Guest Relations.
by A verified traveler
and pleasant stay, but faint cigarette smell in rm
Posted 3 Jan 2020 on HotelsTravel tip: You can take the free shuttle that goes to Grand Lisboa.
Convenient location. It is surrounded by a lot of larger hotels and casinos.
Room was a no-smoking room but there was a faint but persistent smell of cigarette throughout our stay. Other than this, no other faults for the room. It was clean and comfortable.
Comment from Hotel Management
4 Jan 2020 by Guest Relations, Hotel Management
Dear Katharine, Thank you for your gracious comments. We are delighted to hear that you truly enjoyed your stay with us. In the near future, we look forward to seeing you again in town! Yours sincerely, Guest Relations.
by A verified traveler from Dubai
Posted 7 Dec 2019
Good Location convenient in the heart of Macau, Shopping Dinning, Walking through the center of Macau
Comment from Hotel Management
11 Dec 2019 by Guest Relations, Hotel Management
Dear honorable guest, Thank you for sharing your review with us! We are pleased to hear how much you enjoyed every aspect of our hotel. It is always our goal to deliver exceptional service to each of our guests and we are pleased to know that your stay was no exception. We sincerely appreciate your endorsement of our hotel and look forward to welcoming you again in the future. Yours sincerely, Guest Relations
by A verified traveler from Dubai
Posted 6 Dec 2019
Convenient location in the heart of Macau. Walking distance, good area.
Comment from Hotel Management
7 Dec 2019 by Guest Relations, Hotel Management
Dear Narinder, Thank you for your gracious comments. We are delighted to hear that you truly enjoyed your stay with us and we hope to have the opportunity to be at your service again soon. Yours sincerely, Guest Relations.
by A verified traveler from Dubai
Posted 30 Nov 2019
Convinient located in the heart of Macau, with sops, casino's etc at walking distance
Comment from Hotel Management
30 Nov 2019 by Guest Relations, Hotel Management
Dear honorable guest, Thank you for your gracious comments. We are delighted to hear that you truly enjoyed our attentive service, convenient and comfortable accommodation. Our Team Members take pride in delivering excellent customer service with personality. We look forward to being of assistance again in the near future. Yours sincerely, Guest Relations.
by A verified traveler from Dubai
Posted 27 Nov 2019
Location in the heart of Macau, stores, casino's walking distance. Hotel has a great sauna and massage
Comment from Hotel Management
29 Nov 2019 by Guest Relations, Hotel Management
Dear valued guest, Thank you for your lovely review. It is such a joy to know when guests have enjoyed every aspect of our hotel. Creating an exceptional experience for our guests is never a one-man show; our entire team cares greatly about ensuring that each guest has a memorable visit and for all the right reasons. We are thrilled that you experienced just that. We sincerely appreciate your endorsement of our hotel and look forward to welcoming you again in the future. Yours sincerely, Guest Relations.
by A verified traveler
Posted 24 Oct 2019
Comment from Hotel Management
27 Oct 2019 by Guest Relations, Hotel Management
Dear valued guest, Thank you for your comments. We hope to have the opportunity to be at your service again soon. Yours sincerely.
by A verified traveler from Vancouver
Posted 24 Sep 2019
The room was beautiful, the hotel is in an excellent location at a great price. Right next to the major casinos.
Comment from Hotel Management
25 Sep 2019 by Guest Relations, Hotel Management
Dear Allen, Thank you for your lovely review. It is such a joy to know when guests have enjoyed every aspect of our hotel. Creating an exceptional experience for our guests is never a one-man show; our entire team cares greatly about ensuring that each guest has a memorable visit and for all the right reasons. We are thrilled that you experienced just that. We sincerely appreciate your endorsement of our hotel and look forward to welcoming you again in the future. Yours sincerely, Guest Relations
by A verified traveler
Posted 24 Sep 2019
Comment from Hotel Management
25 Sep 2019 by Guest Relations, Hotel Management
Dear valued guest, Thank you for your gracious comments. We look forward to welcoming you again in the near future. Yours sincerely, Guest Relations.
