Ratings based on 93 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Mar 2024
The staff was very nice and the check-in process was easy. We had translator which was helpful. Room was clean and smelled nice
by A verified traveler
Posted 27 Dec 2023
by A verified traveler
Posted 15 Jun 2023
Great location, friendly staff. Breakfast pretty good, lunch and diner options ok. Ask for a room at the front side, back side is air exhaust pipe of a restaurant. Very unpleasant onion and deep fry smell in the room when you open the window from morning to around 9pm. This is a major problem.
by A verified traveler
Unacceptable extra charges
Posted 15 Apr 2023 on HotelsI stayed at the property as I’m here visiting my girlfriend. We planned on going out for dinner. When she arrived to pick me up, I needed time to take a shower. So wanted to wait in the room while I showered before dinner. Reception collected her info. She visited then we went out for dinner and she went home and I returned to the hotel. The next morning on check out the was a charge for a second person staying in the room for 87 real. I protested, but they wouldn’t reverse the charge. I have stayed in many hotels and never had this happen. I will never return to this property.
by A verified traveler
Good price for service
Posted 14 Apr 2019 on HotelsComment from Hotel Management
18 Apr 2019 by Gilmar Borges, Hotel Management
Prezado Sr. Luis G.
Agradecemos seus comentários em relação à sua estada no Amapá Hotel.
Ficamos felizes em saber que ficou satisfeito com a relação de benefício x custos.
Ficaremos no aguardo de um breve retorno.
Cordialmente,
Gerência Amapá Hotel
by A verified traveler from Rio de Janeiro
Posted 4 Oct 2024
Bom dia! A propriedade está bem localiza, em uma região central. O hotel ainda conserva as instalações do Íbis, Rede Accor. Os funcionários da recepção, com pouca flexibilidade. No checkin solicitei um apartamento em andar alto, 5. ou 6. andares e me foi negado. Graças a boa vontade do recepcionista TIAGO, conseguí trocar de apartamento e desfazer a primeira má impressão. São de funcionários assim que os hotéis precisam, porque muitas vezes chegamos cansados da viagem e a primeira impressão pode determinar a satisfação ou não em relação ao atendimento do hotel.
by A verified traveler
Posted 1 Sep 2024 on Hotels
by A verified traveler
Posted 25 Aug 2024 on Hotels
by A verified traveler
Posted 22 Aug 2024 on Hotels
by A verified traveler
Posted 22 Aug 2024 on Hotels
J'ai voulu connaître macapa et je suis satisfaite de ce que j’ai découvert. En plus j'ai un ami à mon mari qui nous a fait découvrir un lieu magnifique. Très satisfaite de l'hôtel AMAPA et de la ville de macapa.
