Ratings based on 284 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from KINGWOOD
Posted 7 Dec 2024
business wise, nice location. business oriented
by A verified traveler from miami
Posted 9 Oct 2024
I think the property should give the guests more amenities. Improve linen quality
by A verified traveler
Posted 20 May 2024 on Hotels
You need to speak Portuguese to stay here as they do not speak much English. The billing is a hard as they charge for stuff then credit and you have to watch what's going on my expense report will be a nightmare.
by A verified traveler
Posted 6 Apr 2024 on Hotels
by A verified traveler
Posted 11 Aug 2023 on Hotels
make sure you have ocean front room so you can fall asleep listening to the waves crashing on the sand. So beautiful!
by A verified traveler
Posted 15 Sep 2022 on Hotels
by A verified traveler
Posted 1 May 2022 on Hotels
Very clean, good service, kindly people. Good localization.
by A verified traveler
Posted 25 Jul 2021 on Hotels
Fantastic location on the beach front of Macaé city. Because of covid breakfast in the room... I always prefer to go to the dinning hall. Clean room with a beautiful beach view. I will stay again in this hotel.
by A verified traveler
Perfectly decent hotel
Posted 12 Oct 2020 on HotelsHotel location is right on the beach. About 1km from all the bars and restaurants, but it’s a flat walk and easy to get to. So all in all location is great.
Staff in the hotel are ok, they didn’t particularly explain anything and due to COVID we were unaware that breakfast can be ordered from the room. A wasted journey to reception, but breakfast was decent so happy with that.
Not many staff speak English, so if you cannot speak Portuguese, expect some issues.
Room was good. A bit of a waste having a king and single bed in a suite. A king and sofa would be far more practical. Shower room was good, although weirdly the shower hooks are the isolation points for hot and cold water. Don’t touch these if you can. Also had someone else’s hair on a wall which is never pleasant.
I’d rate this as 7.5/10 decent enough. Didn’t blow us away but for the price, cannot complain
by A verified traveler
New Property, Exc. Condition, Clean & Comfortable
Posted 9 Sep 2019 on HotelsThis is the newest property that I have ever experienced in Macae. My guess is that it opened within the past 2-3 years. Everything works, nothing is worn out as can be experienced in some other top rated properties in the area. The place was spotless, comfortable and in a great location in front of the beach.
The breakfast was very good and had a wide selection. Dinner was likewise very good. Usually there is a dinner buffet; however, apparently due to low occupancy, the advertised dinner buffet was not available on this particular Thursday night. I was assured that it would be available the following night. The pool area is well maintained with a beautiful oceanfront view. The pool water was clean and clear.
My only negative comment concerns the bathroom amenities. It seemed out of place finding the same items that I would expect to encounter in a 2 star property at one of Macae's top ranked properties. They could at least provide a normal "hotel size" bar of soap, which is large enough to hold onto, instead of the tiny bars that are the current amenity.
